Noemi Navarrete
Harlingen,TX
Summary
Energetic Customer Service Representative dedicated to top-notch customer service and providing high-quality products to loyal and new customers. Skilled in order preparation accuracy, customer engagement, and maintaining clean and sanitary workspaces. Excel in communication, teamwork, and adaptability, ensuring positive customer experiences and smooth operation within fast-paced environments.
Overview
4
4
years of professional experience
Work History
Deli Customer Service Representative
HEB Grocery Store
Harlingen, TX
03.2023 - Current
- Provided customer service to guests by taking orders, handling payments, and answering questions about menu items.
- Kept up-to-date on new products and promotions offered at the store level.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Checked expiration dates on products before serving them to customers.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Monitored product displays to ensure they are properly stocked with fresh items.
Customer Service Representative
Perfect body studio
Harlingen, TX
03.2021 - 03.2023
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Collaborated with sales team members to stay current on inventory levels and resolve item issues.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
High School Diploma -
Harlingen High School
Harlingen, TX05-2016
Skills
- Problem solving
- De-escalation techniques
- Cleanliness standards
- Product displays and showcases
- Register operations
- Reliability
- Listening skills
Languages
English
Native/ Bilingual
Spanish
Full Professional
References
References available upon request.
Timeline
Deli Customer Service Representative
HEB Grocery Store
03.2023 - Current
Customer Service Representative
Perfect body studio
03.2021 - 03.2023
High School Diploma -
Harlingen High School
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