Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Hi, I’m
Noemi Paniagua Ramirez
Austin
Summary
Overview
5
years of professional experience
Work History
Ampcs Inc
Retail Store Manager
01.2020 - Current
Job overview
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Optimized store displays and appearance via strategic merchandising.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed store organization, maintenance, and purchasing functions.
- Completed routine store inventories.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Created employee schedules to align coverage with forecasted demands.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Interacted well with customers to build connections and nurture relationships.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Managed inventory control, cash control, and store opening and closing procedures.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
Mobilelink Cricket
Sales Representative
02.2019 - 01.2020
Job overview
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented sales strategies to increase profits.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Recommended complementary purchases to customers, increasing revenue.
Villeda Building Services
Custodian
05.2018 - 01.2019
Job overview
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Kept building spaces premises clean inside and outside.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
Education
Eastside Memorial High SchoolAustin, TX
High School Diploma
05.2019
University Overview
Skills
- Hiring and Training
- Goal Setting
- Sales Leadership
- Sales Growth
- Retail Employee Training
- Profit and Loss Management
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Retail Store Manager
Ampcs Inc
01.2020 - Current
Sales Representative
Mobilelink Cricket
02.2019 - 01.2020
Custodian
Villeda Building Services
05.2018 - 01.2019
Eastside Memorial High School
High School Diploma
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