Noemi Ponce
Round Rock,TX
Summary
Proven to excel in high-volume dining environments, I leveraged my exceptional customer service and cash handling skills at Second Bar + Kitchen to enhance guest experiences. My ability to multitask and maintain cleanliness standards contributed to efficient workflow and customer satisfaction, establishing strong relationships and a positive dining atmosphere.
Overview
10
10
years of professional experience
Work History
Server/ Bartender / Barista
Second Bar + Kitchen
09.2021 - Current
- Demonstrated strong multitasking skills by managing multiple jobs at once. Serving tables, making cocktails, making coffee.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Oast House Kitchen + Bar
02.2019 - 03.2021
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Server/Barista
Greenhouse Craft Food
01.2015 - 03.2018
- Served food and beverages promptly
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Was main opener in morning serving coffee and grab and go food items
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
Education
High School Diploma -
One Day Academy
Round Rock2013
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Cleanliness standards
- High-volume dining
Timeline
Server/ Bartender / Barista
Second Bar + Kitchen
09.2021 - Current
Server
Oast House Kitchen + Bar
02.2019 - 03.2021
Server/Barista
Greenhouse Craft Food
01.2015 - 03.2018
High School Diploma -
One Day Academy
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