Summary
Overview
Work History
Education
Skills
Timeline
Generic

Noemi Quezada

Salem

Summary

Compassionate individual with experience supporting elderly and ill people with in-home care. Promotes understanding attitude and compassionate nature to achieve comfortable and welcoming environment for patients.

Overview

26
26
years of professional experience

Work History

Home Care Professional

Family Resources
03.2025 - Current
  • Provided emotional support to patients and families during difficult times, demonstrating empathy and understanding.
  • Developed strong rapport with patients and families, fostering trust and open communication.
  • Maintained a clean and safe home environment for patients, ensuring their comfort and wellbeing.
  • Supported families in navigating complex healthcare systems by providing information about available resources.

Nutrition Services Lead

Salem Hospital
08.2018 - 07.2019
  • Lead and manage the Nutrition Services team to ensure high-quality food service operations
  • Encourage teamwork and compliance with standard work practices among staff
  • Provide customer service to patients and staff
  • Ensure that all food service operations meet health and safety standards

Supervisor of Environmental Services

Salem Hospital
04.2016 - 08.2018
  • My primary duty as a supervisor in EVS was to make sure that the staff in my buildings are prioritizing and creating a safe environment for patients and guests.
  • Collaborated with other department managers to integrate sustainability initiatives throughout the organization, resulting in reduced energy consumption and carbon footprint.

Environmental Services Assistant

Salem Hospital
03.2015 - 04.2016
  • Performed daily cleaning tasks efficiently, maintaining high standards for appearance and hygiene throughout the premises.
  • Maintained a safe working environment through consistent adherence to safety protocols and regulations.
  • Provided exceptional customer service to patients, visitors, and staff while performing routine duties as an Environmental Services Assistant.

Store Manager

McDonalds, Keizer Station
03.1999 - 03.2015
  • During the time I worked for this company I grew up a lot professionally
  • I learned how to manage currency fast and efficiently
  • As a store manager a lot of responsibilities came along, a lot of trainings being organized with time and making sure everyone was ready to go for the day
  • Managing to stay positive when encountering happy and unhappy customers, being patient was key to pleasing and improving customer service
  • I also obtained computer experience when I had entered customer’s transactions into the system to record transactions, issues generating receipts, inventory and supplies
  • While working for McDonalds I had the opportunity to encounter different types of situations such as diversity, different age groups, and people with disabilities
  • I always treated each individual equally
  • I helped on the front line, Preparing food, cooking food, and providing services to the guests as needed
  • Duties and Responsibilities
  • Greet customers and ascertain what each customer wants and needs
  • Making sure to maintain a clean restaurant with proper training on the use of chemicals and cleaning equipment
  • Recruit, select, orient, train, assign, schedule, coach, counsel, and discipline employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures
  • Analyze and plan restaurant sales levels and profitability
  • Balanced currency, and coin in cash drawers at ends of shifts
  • Generate transactions using computers, calculators, and adding machines
  • Entered customers transactions into computers to record transactions and issue computer-generated receipts
  • Hear and resolve complaints from customers
  • Plan and coordinate pricing, advertising
  • Receive payment and record receipts for service
  • Preparing reports at the end of the shift/week, including staff control, food control and sales
  • Operate telephone switchboard to answer, screen, and forward calls, providing information and taking messages
  • Perform administrative support tasks, such as proofreading, transcribing handwritten information, and operating calculators and computers to work with pay records, invoices, balance sheet, and other documents
  • Creating and executing plans for department sales, profit and staff development

Education

High School Diploma -

Smart Horizons
11.2017

Skills

  • Management Experience
  • Problem Solving
  • Administrative Duties
  • Customer Service Experience
  • Fast Learner
  • Food Handlers Card
  • Bilingual: English & Spanish
  • Team Leadership

Timeline

Home Care Professional

Family Resources
03.2025 - Current

Nutrition Services Lead

Salem Hospital
08.2018 - 07.2019

Supervisor of Environmental Services

Salem Hospital
04.2016 - 08.2018

Environmental Services Assistant

Salem Hospital
03.2015 - 04.2016

Store Manager

McDonalds, Keizer Station
03.1999 - 03.2015

High School Diploma -

Smart Horizons

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Noemi Quezada