Noemi Rodriguez Cruz
4556 Gliding Wave St, Winter Garden,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude and excellent communication skills. Willingness to take on added responsibilities to meet team goals and customer needs.
Overview
4
4
years of professional experience
Work History
Private Spanish Tutor
Self-employed
09.2022 - Current
- Increased student fluency in Spanish by developing personalized lesson plans tailored to individual needs and goals.
- Boosted students'' confidence in speaking and understanding Spanish through consistent practice and interactive activities.
- Enhanced cultural awareness by incorporating aspects of Spanish-speaking countries'' history, traditions, and current events into lessons.
- Evaluated student progress regularly and adjusted teaching methods accordingly for optimal results.
- Implemented effective strategies to accommodate different learning styles and preferences among students.
- Provided constructive feedback on spoken and written assignments, encouraging continuous growth in linguistic proficiency.
Customer Service Representative
Rising Stars Basketball
06.2021 - 07.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisting with monetary gains at game entry and ensuring all customers received their entry tickets.
Sales Associate
Loving Gemstones
08.2019 - 12.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise.
- Prepared merchandise for sales booth by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about accessories and merchandise care.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Accounting for monetary gain before and after closing.
Education
Bachelor of Science - Health Sciences
University of Central Florida
Orlando, FL08.2024
Associate of Arts - Health Sciences
Valencia College
Orlando, FL06.2021
Skills
- Lesson planning
- Pronunciation coaching
- Advanced grammar knowledge
- Listening comprehension
- Verbal communication
- Professionalism
- Fluent English speaker
- Patience and empathy
- Native Spanish speaker
- Dependable and Responsible
- Attention to Detail
- Time management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Private Spanish Tutor
Self-employed
09.2022 - Current
Customer Service Representative
Rising Stars Basketball
06.2021 - 07.2022
Sales Associate
Loving Gemstones
08.2019 - 12.2019
Bachelor of Science - Health Sciences
University of Central Florida
Associate of Arts - Health Sciences
Valencia College
Similar Profiles
Michael LockwoodMichael Lockwood
ARCHITECTURAL DESIGNER/CONSULTANT at SELF-EMPLOYEDARCHITECTURAL DESIGNER/CONSULTANT at SELF-EMPLOYED
MacKenzie ParkMacKenzie Park
Commissioned Baking at Self-EmployedCommissioned Baking at Self-Employed
Madeline StockmanMadeline Stockman
Spiritual Director at Self-employedSpiritual Director at Self-employed
Peter VerkePeter Verke
Handyman at Self-employedHandyman at Self-employed
Priscilla GonzalezPriscilla Gonzalez
Cook 1 at The Walt Disney CompanyCook 1 at The Walt Disney Company