Noemi Rosier
Dallas,TX
Summary
Knowledgeable and dedicated customer service professional with extensive experience in multiple industries. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Loan Processor
Town Square Mortgage
Dallas, TX
11.2020 - 08.2022
- Collaborated with stakeholders to complete loan files within 10 days and updated databases and prepare general correspondence.
- Worked with customers in person and via telephone to answer questions, process transactions and resolve issues. Managed over 20 - 50 calls per day.
- Reviewed loan files for completeness, identified missing documentation and generated condition lists for applicants. Generated 100% one touch files.
- Prepared documents for underwriting by verifying client income, credit reports and other information.
Dual Language Teacher
Lewisville ISD
Flower Mound, TX
08.2015 - 11.2018
- Facilitated learning of Spanish language using variety of instructional methods, resources and technological tools for over 40 students
- Developed and implemented full Spanish curriculum to meet school mission and goals. Increase student scores by 25%
- Built cultural literacy by organizing lesson plans focused on Spanish-speaking countries.
- Used PowerPoint, Google Docs, Spreadsheets, Microsoft office to give online lesson during Covid/classes and assign web-based activities such as Kahoot, seesaw, etc..
Instructional Coach
Dallas ISD
Dallas, TX
04.2017 - 06.2018
- Coached Kinder - 5th grade teachers and other school personnel to improve practices through professional development and modeling instructional strategies.
- Met diverse student population needs by planning and implementing lessons with wide variety of teaching strategies to improve school performance by 10%
- Built and maintained positive relationships with students, parents, colleagues and administrators.
- Assessed students through diagnostic tests, in addition to formative and summative data for increased student performance by 30%
- Assessed students' progress throughout tutoring sessions and adjusted instructional methods and content focus improved student scores by 40%
Bilingual Teacher Spanish/English
Richardson ISD
Richardson, TX
08.2014 - 04.2017
- Created dynamic curriculums to include all students needs and levels.
- Participated in staff meetings to advocate for students of different backgrounds.
- Gave one-on-one attention to each student while maintaining overall focus on entire group.
- Developed activities and integrated technology to diversify instruction increase student scores by 30%
- Collaborated with teachers and department heads to meet quarterly and yearly educational goals.
Bilingual Elementary School Teacher
Dallas ISD
Dallas, TX
09.2008 - 08.2014
- Reinforced positive behavior by encouraging efforts through affirmation statements and praising accomplishments.
- Drove student learning by establishing clear classroom plans and group objectives, as well as actionable strategies to achieve each goal increase student performance by 50%
- Prepared materials for lessons, assignments and assessments and evaluated, corrected and graded student performance of 40 students to identify gaps in skills or knowledge and set realistic goals.
- Built positive relationships with parents to involve families in educational process.
- Incorporated PowerPoint, Microsoft office, Google classroom, technology into lesson planning to create engaging, multi-dimensional lessons
Education
Master of Arts - Education Administration
Lamar University
Bachelor of Science - Business
Excelsior College
Skills
- Proactive communicator
- Multitasker Resourceful
- Experienced legal and procedural writer
- Cultural Awareness
- Legal compliance
- Flexible and Adaptable
- Critical Thinking
- Problem-Solving
Certification
- Principal
- teacher certification
- Mobile Public Notary
reading
Enjoy reading various subjects, business, finance, romances etc.
Timeline
Loan Processor
Town Square Mortgage
11.2020 - 08.2022
Instructional Coach
Dallas ISD
04.2017 - 06.2018
Dual Language Teacher
Lewisville ISD
08.2015 - 11.2018
Bilingual Teacher Spanish/English
Richardson ISD
08.2014 - 04.2017
Bilingual Elementary School Teacher
Dallas ISD
09.2008 - 08.2014
Master of Arts - Education Administration
Lamar University
Bachelor of Science - Business
Excelsior College
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