Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Noemi Salas

Temple,TX

Summary

Hardworking and willing to offer a hospitality experience and enthusiasm for helping others. Familiar with communicating with others to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload.

Overview

3
3
years of professional experience

Work History

Head Hostess

Texas Roadhouse
Temple, TX
02.2021 - 05.2021
  • Greeted guests upon arrival and escorted them to their tables.
  • Supervised a team of hostesses, ensuring all duties were completed in a timely manner.
  • Assisted with seating arrangements for large groups and special occasions.
  • Provided excellent customer service to ensure guest satisfaction.
  • Maintained accurate records of reservations and wait times.
  • Trained new staff on proper hosting procedures and policies.
  • Ensured that the dining room was always clean, organized, and presentable.
  • Collaborated with other departments to coordinate events or services as needed.

Hostess,To-Go Specialist, Server

Cracker Barrel
Temple, TX
05.2021 - 09.2021
  • Greeted guests warmly upon arrival, seating them promptly.
  • Verified reservations and wait times with customers.
  • Maintained a clean and organized dining area.
  • Assisted in preparing the restaurant for opening and closing shifts.
  • Checked identification of customers prior to serving alcoholic beverages.
  • Monitored customer satisfaction levels throughout their meal experience.
  • Accurately recorded customer information into reservation system.
  • Provided excellent customer service by addressing customer needs promptly.
  • Tracked inventory of tableware, linens, condiments., ensuring adequate supply levels at all times.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.

Server, Hostess, To-Go Specialist

Olive Garden
Temple, TX
09.2021 - Current
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Answered telephone to provide dining information and take reservations.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Answered incoming calls and directed them to the appropriate department or individual.
  • Maintained a professional demeanor while handling customer calls.

Education

High School Diploma -

Lake Belton High School
Temple, TX
05-2023

Skills

  • Teamwork And Collaboration
  • Customer Satisfaction
  • Telephone Etiquette
  • Workflow Optimization
  • Hospitality Service Expertise
  • Team Player

References

References available upon request.

Timeline

Server, Hostess, To-Go Specialist

Olive Garden
09.2021 - Current

Hostess,To-Go Specialist, Server

Cracker Barrel
05.2021 - 09.2021

Head Hostess

Texas Roadhouse
02.2021 - 05.2021

High School Diploma -

Lake Belton High School

Similar Profiles

CREATE PROFILE
Noemi Salas