Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Noemy Gonzalez

Wilmington,NC

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

3
3
years of professional experience

Work History

Pharmacy Technician

Walgreens
Wilmington, NC
03.2024 - Current
  • Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Provided customer service to patients by answering questions about medications and health-related topics.
  • Managed filing of prescriptions, both electronically and manually.

Team Lead

ACME CORPORATION
Wilmington, NC
03.2023 - 04.2024
  • Supervised the daily work of staff to ensure work prioritization and quality
  • Mentored and coached team members to ensure successful performance
  • Delegated tasks to team members according to project requirements and employee strengths
  • Trained staff on product knowledge to ensure customers received accurate information, displaying excellent instructional abilities

Sales Associate

BELK
Wilmington, NC
09.2021 - 02.2023
  • Greeted customers warmly and offered assistance
  • Helped customers find and select products
  • Kept work area clean, organized and free of clutter at all times
  • Operated cash register and POS to handle purchases, refunds, and exchanges for customers
  • Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously

Education

High School Diploma -

Emsley A Laney High School
Wilmington
05.2019

Skills

  • Effective communication
  • Problem solving
  • Organizational skills
  • Time Management
  • Customer Service
  • Detail Oriented
  • Team Lead

Languages

Spanish, Bilingual

Timeline

Pharmacy Technician

Walgreens
03.2024 - Current

Team Lead

ACME CORPORATION
03.2023 - 04.2024

Sales Associate

BELK
09.2021 - 02.2023

High School Diploma -

Emsley A Laney High School

Similar Profiles

CREATE PROFILE
Noemy Gonzalez