Noemy Munoz-Hernandez
Chicago,IL
Summary
Healthcare professional with experience in phlebotomy and optical care. Skilled in patient service, clinical procedures, accurate recordkeeping, and following safety protocols. Compassionate, detail-oriented, and adaptable in fast-paced healthcare settings.
Overview
2
2
Languages
1
1
Certification
4
4
years of professional experience
Work History
Optical Assistant
Ageless Eye Care
Chicago, IL
05.2026 - Current
- Assisted patients with frame selection and fitting for optimal visual comfort.
- Assisted with frame selection, lens measurements, and repairs of optical products.
- Read new patient glasses prescriptions with lensometer and noted results for treating physician.
- Conducted vision screenings using specialized equipment.
Phlebotomist
CSL Plasma
Chicago
01.2025 - 04.2026
- Performed venipuncture and other blood collection procedures according to established standards.
- Followed all safety protocols when handling hazardous materials.
- Maintained accurate records of collected specimens and test results.
- Calibrated equipment according to manufacturer specifications.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Observed patient for unusual reactions or events to take appropriate actionunder established guidelines.
Donor Support Technician
CSL Plasma
Chicago, IL
01.2025 - 04.2026
- Ensured proper setup of Plasma Rika machines to facilitate efficient donation procedures.
- Verified donor details and confirmed all donations were accurately received.
- Safely disconnected donors, employing aseptic techniques for needle removal.
- Resolved any alarms triggered during donation while documenting occurrences accurately.
- Provided support to donors throughout the process to enhance comfort levels.
Medical Receptionist
CSL Plasma
Chicago, IL
01.2025 - 04.2026
- Welcomed donors, verified identification, and initiated the registration process.
- Assessed donor health history, recorded vital signs, and performed finger sticks for hematocrit checks and total protein.
- Educated new donors on donation procedures, health screenings, and center policies.
- •Calibrated machines to ensure accuracy and optimal functioning.
Specimen Processor
CSL Plasma
Chicago, IL
01.2025 - 04.2026
- Processed biological specimens following established safety protocols and procedures.
- Maintained accurate records of specimen collection and handling procedures.
- Utilized laboratory equipment to prepare samples for testing and analysis.
Service Representative
Sofive
Chicago, IL
07.2024 - 12.2025
- Assisted customers with inquiries and product information.
- Processed orders and managed customer accounts efficiently.
- Resolved customer complaints using effective communication skills.
Barista
Starbucks
Chicago, IL
07.2022 - 06.2024
- Prepared and served high-quality coffee beverages to customers daily.
- Maintained cleanliness and organization of the workspace and equipment.
- Engaged with customers to provide exceptional service and build rapport.
Education
Thomas Kelly College Prep
Chicago, ILBiology
Saint Xavier University
Chicago, ILHealth Sciences
Malcom X
Chicago, ILSkills
- Vision screenings
- Optical measurements
- Safety compliance
- Record keeping
- Equipment calibration
- Specimen processing
- Blood collection
- Laboratory processing
- Specimen handling
- Patient assessment
- Health screenings
Languages
English
Professional
Spanish
Professional
Certification
- National Healthcareer Association- Certified Phlebotomy Technician
- American Heart Association- CPR Certified
- Nirvana Institute- Phlebotomy program completion
Timeline
Optical Assistant
Ageless Eye Care
05.2026 - Current
Phlebotomist
CSL Plasma
01.2025 - 04.2026
Donor Support Technician
CSL Plasma
01.2025 - 04.2026
Medical Receptionist
CSL Plasma
01.2025 - 04.2026
Specimen Processor
CSL Plasma
01.2025 - 04.2026
Service Representative
Sofive
07.2024 - 12.2025
Barista
Starbucks
07.2022 - 06.2024
Health Sciences
Malcom X
Thomas Kelly College Prep
Biology
Saint Xavier University