Noemy Bermudez
Lynwood,CA
Summary
Dedicated professional with a strong focus on exceptional customer service and operational efficiency. Demonstrated ability to thrive in high-volume environments while maintaining a welcoming atmosphere for clients and staff. Proficient in multitasking and prioritizing tasks, ensuring timely resolution of challenges and high levels of client satisfaction. Recognized as a proactive team leader, committed to supporting organizational goals and enhancing office communication.
Overview
10
10
years of professional experience
Work History
E-Commerce Department Supervisor
Salvage Traders Inc
01.2016 - Current
- Manage a team of three individuals to enhance productivity and performance.
- Execute high-volume order fulfillment, ensuring timely shipping and distribution of orders.
- Facilitate customer service communications through email and phone interactions.
- Welcome customers upon arrival, providing a positive and professional greeting experience.
- Oversee inventory tracking and management to minimize discrepancies in supply chain operations.
- Develop and implement a sales plan focused on clear goals and measurable targets.
- Collect and analyze data to inform inventory management decisions and improve processes.
- Create spreadsheets utilizing data from internal and external sources.
Receptionist
Bethel Health Management
06.2015 - 11.2015
- Answered phone calls
- Appointments scheduling
- Problem Solving with Worker's Comp
- Document preparation and entry
- Transalation of documents
- Data entry
- Interpreting for patients
- Patient greeting and interacting for patients
- Xerox, emailing insurance documents
- Operated and closed chiropractic office
- Maintained a professional and organized office space overseeing the proper arrangement of files, equipment, and supplies to ensure smooth daily operations and a welcoming environment for staff and visitors
Education
High School Graduate -
Opportunities For Learning
01.2015
Cerritos College
Skills
- Bilingual communication (Spanish and English)
- Telephone etiquette
- Customer service expertise
- Multitasking skills
- Organizational skills
- Attention to detail
- Keyboarding proficiency (45 wpm)
- Document preparation
- Mail handling
- Xerox operation
- Problem-solving abilities
- Professional demeanor
- Technology proficiency
- Adaptability skills
- Microsoft Office suite (Word, Excel, PowerPoint)
- Collaboration tools (Slack, Teams, Zoom, Mattermost)
- Adobe Acrobat proficiency
- Inkfrog management
- Shutter Stream operation
- Data entry expertise
- Inventory management strategies
- Data compilation techniques
- Google Workspace (Docs, Sheets, Drive)
Timeline
E-Commerce Department Supervisor
Salvage Traders Inc
01.2016 - Current
Receptionist
Bethel Health Management
06.2015 - 11.2015
High School Graduate -
Opportunities For Learning
Cerritos College
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