Noemy Plascencia
San Diego,CA
Summary
Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities. Efficient Food Server known for high productivity and ability to complete tasks swiftly. Specialized in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring smooth operation in fast-paced environments.
Overview
17
17
years of professional experience
Work History
Food Server/Restaurant Busser
Chilis's Bar and Grill
Inglewood, CA
10.2024 - 04.2025
- Accurately calculated checks using POS system; processed payment transactions quickly and efficiently.
- Demonstrated knowledge of menu items by providing detailed descriptions upon request.
- Informed customers of daily specials and menu changes.
- Communicated effectively with kitchen staff regarding order details, special requests, allergies.
- Ensured that all restaurant safety guidelines were followed at all times.
- Checked on customers during their meal to ensure they were satisfied with their dining experience.
- Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.
- Addressed and resolved customer complaints with a positive attitude, ensuring guest satisfaction.
- Maintained cleanliness and organization of dining area, including setting tables and refilling condiments.
- Reset tables between guests, refilled condiments and wiped down surfaces.
Property Manager
Colco LLC
San Diego, CA
07.2016 - 07.2023
- Managed all maintenance requests from tenants in a timely manner.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
- Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
- Implemented cost-cutting measures where appropriate in order to reduce overhead costs without compromising quality standards.
Food Delivery Driver
DoorDash
San Diego, CA
06.2022 - 06.2023
- Provided excellent customer service throughout the delivery process.
- Delivered fresh food to customers across local area.
- Picked up meals from local restaurants and dropped off at residential and business customer locations.
- Communicated effectively with restaurant staff to verify order accuracy, quantity, and special customer requests before dispatch.
- Maintained positive relationships with customers to promote further business opportunities.
- Resolved customer complaints and concerns with professionalism, ensuring a positive and satisfactory delivery experience.
Cashier/Prep Cook
Deli Fruits
San Diego, CA
02.2022 - 02.2023
- Balanced daily transactions on a computerized point-of-sale system.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Maintained records of daily food usage in accordance with health regulations
- Complied with health department regulations regarding sanitation practices during food preparation.
- Cleaned and cut apples, oranges, bananas, pineapples, and other fruits into slices and cubes for use in salads or other dishes.
- Stored pre-cut fruits in containers labeled with expiration dates in walk-in refrigerators.
- Kept the kitchen area clean at all times during shifts.
- Checked freshness of food and ingredients prior to use.
Front Desk Clerk
Crystal Pier Hotel
San Diego, CA
02.2008 - 07.2010
- Prepared documents related to guest accounts including invoices, reservations.
- Processed credit card, cash, and other forms of payment for guest accounts.
- Verified identification for security purposes prior to issuing room keys.
- Greeted customers upon arrival and provided assistance with check-in or check-out procedures.
- Collaborated with team members to ensure smooth daily operations.
- Answered incoming calls and directed them to the appropriate personnel.
- Provided information regarding hotel amenities, services, and local attractions.
- Greeted incoming guests warmly, issued room keys, and shared information on policies and amenities.
- Maintained important files, running reports and delivering updates on occupancy and revenue.
- Reviewed safety, health, and sanitation processes throughout areas and enforced rules to promote security and safety.
Education
High School Diploma -
Hoover High School
San Diego, CA06-2008
Skills
- Customer service
- Food safety
- Effective communication
- Conflict resolution
- Dining area maintenance
- Problem solving
- Cash handling
- Professional attitude
- Cleanliness standards
- Food handling
- Food preparation
Languages
English
Professional
Spanish
Professional
Timeline
Food Server/Restaurant Busser
Chilis's Bar and Grill
10.2024 - 04.2025
Food Delivery Driver
DoorDash
06.2022 - 06.2023
Cashier/Prep Cook
Deli Fruits
02.2022 - 02.2023
Property Manager
Colco LLC
07.2016 - 07.2023
Front Desk Clerk
Crystal Pier Hotel
02.2008 - 07.2010
High School Diploma -
Hoover High School
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