Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Noemy Sorto

Las Vegas,NV

Summary

Skilled multi-tasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Motivated Warehouse Worker skilled at providing efficiency in shipping and receiving, inspection and storage operations. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals.

Resourceful picker or packer able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries.

Overview

15
15
years of professional experience

Work History

Stay at Home Mom

Stay At Home Mom
10.2022 - Current
  • Currently stay at home mom

Housekeeping Attendant

Mirage Hotel & Casino
05.2022 - 10.2022
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.

Warehouse Picker

CDW
04.2020 - 07.2020
  • Pulled orders quickly to maintain demanding productivity goals.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Scanned packages and boxes and moved to loading dock for shipment.
  • Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system.
  • Checked packing slips and other documentation to appropriately box items requested by clientele.
  • Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.

Warehouse Picker

Fanatics Warehouse
11.2019 - 03.2020
  • Used scanners to quickly locate and track items in warehouse.
  • Collaborated with team members to achieve daily pick and pack goals.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
  • Kept tidy and organized warehouse to comply with cleanliness standards.
  • Inspected and verified orders before shipping them to customers for accurate deliveries.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies
  • Completed cycle counts and monthly inventory
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return

Sales Associate

Paris Hotel-Casino
06.2016 - 11.2019
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked beverages to maintain product availability and store appearance.
  • Checked customer's identification card in order to sell them alcohol, wine or beer.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Stay at Home Mom

Stay At Home Mom
10.2015 - 06.2016
  • Needed to take care of my family
  • Drops off and pick up my children from school

Retail Sales Associate

Flamingo Hotel-casino
04.2015 - 10.2015
  • Seasonal job
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

Stay at Home Mom

Stay At Home Mom
01.2014 - 04.2015
  • Had my third child.
  • Needed to take care of my family.

Passenger Service Agent

Swissport USA
04.2012 - 01.2014
  • Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.
  • Provided exceptional customer service to passengers, addressing concerns and resolving issues.
  • Checked in luggage and confirmed all carry-on items met federal guidelines
  • Tagged baggage and routed to appropriate location for loading and screening.
  • Performed and announced flight status updates and information about gate changes over PA system.
  • Maintained up-to-date knowledge of airline policies and procedures to provide top-quality service.
  • Prepared detailed passenger manifests and other reports to meet organizational needs.

Customer Service Associate

Marshall Retail Group
06.2008 - 04.2012
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Created and maintained pleasant and calming environment to deliver excellent experience for members and guests.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Provided training and support to new associates to help provide high-quality customer service.

Education

High School Diploma -

Desert Pines High School
Las Vegas, NV
06.2007

Skills

  • ( 11 yrs) Customer Service
  • Communication
  • Organized
  • Attention to detail
  • Teamwork
  • Flexibility
  • Multi-tasking
  • Time Management
  • Computer Skills
  • Quick Learner
  • Listening

Languages

English
Native or Bilingual
Spanish
Full Professional

Timeline

Stay at Home Mom

Stay At Home Mom
10.2022 - Current

Housekeeping Attendant

Mirage Hotel & Casino
05.2022 - 10.2022

Warehouse Picker

CDW
04.2020 - 07.2020

Warehouse Picker

Fanatics Warehouse
11.2019 - 03.2020

Sales Associate

Paris Hotel-Casino
06.2016 - 11.2019

Stay at Home Mom

Stay At Home Mom
10.2015 - 06.2016

Retail Sales Associate

Flamingo Hotel-casino
04.2015 - 10.2015

Stay at Home Mom

Stay At Home Mom
01.2014 - 04.2015

Passenger Service Agent

Swissport USA
04.2012 - 01.2014

Customer Service Associate

Marshall Retail Group
06.2008 - 04.2012

High School Diploma -

Desert Pines High School

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