Nofoaiga Nofoilo
Strive to be great at all aspect in life.
Anchorage,AK
Summary
I am very driven in a growth community, I love working diligently and have fun at the same time.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Field Technician
Bruce Roberts & Company
05.2021 - Current
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Kept detailed records of field measurements and data.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
- Minimized potential hazards through adherence to safety guidelines during all field assignments.
- Collaborated with other field technicians to resolve complex technical issues.
- Identified potential problems and prevented equipment failure through performing regular equipment inspections.
- Prepared and submitted reports to document work performed and provide progress updates to management.
- Supported team members in addressing challenging technical issues, sharing expertise and knowledge when needed.
- Delivered high-quality work by diligently following standard operating procedures.
- Enhanced customer satisfaction by providing efficient and timely technical support for various issues.
Driver loader
Office Depot
07.2019 - 02.2021
- Delivering customers online order (office appliances)
- Dealing and building relationships with customers
- Loading trucks and vans
- Organize
- Productive
- Awareness
- Teamwork
- Customer service
Cook
Sicilys Pizza
01.2019 - 05.2019
- Maintained working knowledge of restaurant's policies and procedures
- Makin pizza
- Delivering orders
- Washing dishes
- Money management
Leader
Alison Relocation
04.2017 - 02.2018
- Followed communication procedures, guidelines and policies
- Kept records of customer interactions, processed customer accounts and filed documents
- Provided accurate, valid and complete information by using the proper methods/tools
- Wrapped and packed appliance
- Being able to carry more than 250 pounds
- Warehouse duties
- Delivery
Banquet server
Embassy Suites
08.2017 - 12.2017
- Organized and cleaned restaurant during downtime; maintain a sanitized work environment at all times
- Built and maintained internal and external customer satisfaction
- Communicated clearly and positively with coworkers and management
- Resolved complaints promptly and professionally
- Followed procedures for safe food preparation, assembly, and presentation
- Handled currency and credit transactions quickly and accurately
- Maintained high standards of customer service during high-volume, fast-paced operations
- Assisted supervisors to identify and resolve issues in the restaurant
- Mastered point-of-service (POS) computer system for automated order taking
- Maintained working knowledge of restaurant's policies and procedures
Sandwich Artist
Subway of Alaska
07.2015 - 10.2017
- Maintained working knowledge of restaurant's policies and procedures
- Organized and cleaned restaurant during downtime; maintain a sanitized work environment at all times
- Built and maintained internal and external customer satisfaction
- Assisted supervisors to identify and resolve issues in the restaurant
- Maintained high standards of customer service during high-volume, fast-paced operations
- Communicated clearly and positively with coworkers and management
- Mastered point-of-service (POS) computer system for automated order taking
- Handled currency and credit transactions quickly and accurately
- Followed procedures for safe food preparation, assembly, and presentation
- Assisted management with inventory control and stock ordering
- Built loyal clientele through friendly interactions and consistent appreciation
- Resolved complaints promptly and professionally
- Cross-trained and coordinated scheduling with team members to ensure seamless service
- Took initiative to find extra tasks when scheduled duties were completed
- Provided accurate product information
- Effectively managed large amounts of incoming calls
- Generated sales leads
- Identified and assessed customers' needs to achieve satisfaction
- Built sustainable relationships of trust through open and interactive communication
- Employee of the month certificate
Education
High school diploma -
Charter College
Anchorage, AK09.2018
Leone High school -
06.2014
Skills
- Banquet Experience
- Pallet Jack
- Warehouse Experience
- Serving Experience
- Catering
Certification
Food Handler
Timeline
Field Technician
Bruce Roberts & Company
05.2021 - Current
Driver loader
Office Depot
07.2019 - 02.2021
Cook
Sicilys Pizza
01.2019 - 05.2019
Banquet server
Embassy Suites
08.2017 - 12.2017
Leader
Alison Relocation
04.2017 - 02.2018
Sandwich Artist
Subway of Alaska
07.2015 - 10.2017
High school diploma -
Charter College