COLLEEN M. WATERS
St. Augustine
Summary
Dynamic professional with extensive experience at Agilent Technologies, excelling in financial reporting and SAP management. Proven ability in meeting coordination and presentation development, coupled with strong written communication skills. Recognized for enhancing operational efficiency and fostering collaboration across teams, driving successful outcomes in high-stakes environments.
Overview
27
27
years of professional experience
Work History
Senior Business and Payment Plan Administrator
Agilent Technologies, Inc.
11.2021 - Current
- Support the North American Agilent Financial Solutions (AFS) team through quarterly and annual reporting, attend various meetings with Customer Service, Certified Pre-owned instrumentation and Global team leaders.
- Liaison to Agilent Financing Partners for any issue resolution, data gathering, monthly reporting, instrumentation acceptance and invoicing.
- Liaison to Agilent Customer Service with respect to Finance Partner purchase orders, any post-booking issue such as credit and rebill, instrumentation returns, trade-ins.
- Manage internal Lease status spreadsheet, update corporate information as necessary.
- Assist AFS team in updating statuses in SAP. Looking up order information in SAP in order to determine ship dates and order status.
Administrative Assistant to Director, E-2D Product Build IPT
Northrop Grumman
12.2019 - 11.2021
- Support Director by managing calendar, travel and expenses, and day-to-day operations.
- Create and update presentations, data files and other analyses for department.
- Support IPT, Business Management, Global Supply Chain and other departments as necessary through booking conference rooms and general meeting set-up.
- Assist in COVID-19 Business Resumption Team.
- Created signs for distribution throughout the site as requested by Site Vice President, Safety and Quality.
- Assist in seating arrangements; identify open spaces, coordinate with Facilities.
- Supported site in safety of employees and spaces.
- Support Director’s Executive Sponsorship to include Recreation Clubs, Employee Resource Groups and others, as necessary.
- Active Board Member of African American Task Group, Recording Secretary and Treasurer. Participate in STEM activities with Boys and Girls Club of St. Augustine.
- Active participant of Adelante Employee Resource Group, including receiving Outstanding Employee of the Month; Veritas, including feeding Military families.
Administrative Assistant to Director, E-2D Production
Northrop Grumman
12.2019 - 11.2021
- Support Director by managing calendar, travel and day-to-day operations. Coordinate, gather and disseminate detailed information and metrics.
- Support Factory floor by distributing supplies, assisting with travel, expenses, booking conference rooms. Assisted management to approximately 400 technicians.
Executive Assistant to President/CEO
ECM Maritime Services, LLC
06.2009 - 06.2019
- Assist in all aspects of professional services for senior management who provide support to the US and international shipping communities; this includes contingency plan writing, spill response, training and operational functions.
- Provide administrative and organizational support to the President/CEO of one of the leading maritime consulting firms.
- Plan and coordinate for company annual meeting throughout the United States.
- Manage and obtain International Carrier Bonds, Customs and Border Protection Importer IDs and Standard Carrier Alpha Codes for shipping companies in order to file cargo and crew manifests.
- Manage and obtain vessel United States Coast Guard (USCG) Certificate of Financial Responsibility (COFR) allowing vessels to call at US ports.
- Create and manage all client Service Agreements with the company.
- Manage and assist employees in obtaining health care, dental and vision coverage, as well as enroll in company 401(K) program.
- Manage office including but not limited to supplies, maintenance requests, technology needs and equipment.
- A self-starter who can work independently and at the same time interact within a team environment.
- ECM Maritime Services is the industry leader in Crisis Management and Regulatory Compliance for the commercial maritime industry
Senior Coordinator, Global Financial Services
Applied Biosystems Inc.
01.2004 - 01.2009
- Provide administrative and organizational support to the leasing department of a billion dollar manufacturer.
- Perform financial analysis and sales penetration rates for department, including graphics, charts and presentations.
- Coordinate marketing promotions with Product Managers, Regional Sales Managers and external finance partner to provide special lease offers to customers.
- Prepare and maintain recourse portfolio report, which is reported in the Company’s 10K filing with the SEC.
- Facilitate lease return process and re-sale process to ensure 100% compliance with approved policy.
- Provide support to Director and team members including scheduling, travel arrangements, document management.
- Prepare finance proposals and lease documentation, monitor shipment, installation and payment of all lease orders.
- Update proprietary database with data gained from SAP regarding entry, shipment, delivery and invoicing of leasing orders.
- Assist with annual Sales Meeting; manage reservations, room drops, registration, meeting materials.
- Managed $500,000 department budget to ensure fiscal responsibility of cost center.
Owner/Web Designer/Operations
PixelChix LLC
01.2000 - 01.2005
- Managed operations for small web design firm, utilizing QuickBooks, Excel.
- Created presentations and correspondence for business development and client management.
- Created sites including domain registration, hosting, e-commerce, design layout, digital photography, and monthly reporting of site traffic statistics.
- Created and maintained HTML newsletters and address lists for clients.
Information Technology Consultant/Project Manager
Aquent
01.1999 - 01.2003
- Performed project management function for the development of a state-of-the-art call center for Nasdaq Issuers.
- Liaison between Technology and Business organizations to translate business requirements into technical requirements.
- Created and maintained project plans, coordinated project meetings and represented the Business in defining requirements.
- Work closely with senior management developing presentations and status reports of Market Intelligence Center project, utilizing PowerPoint, Excel and Microsoft Project.
- Developed relationships, explained the technology of the Nasdaq Market Intelligence Center and aided in contract negotiations with vendors including Bloomberg, CCNM, CompuTrade Systems, and others.
- Led the Enterprise Program Management Office (EPMO) Data Collection, Repository & Reporting, Analysis, and Planning Improvement functions with the goal of providing all levels of management with timely, accurate information.
- Coordinated and negotiated with Company Project Offices (Nasdaq, Amex, NASD, etc) to create processes to collect project planning and related project information.
- Meeting planner for internal and external groups from 30-125 participants. Negotiate hotel contracts, hire and manage all aspects of catering, organize and arrange for meeting materials.
- Created PowerPoint presentations for Senior Managers, including creation of charts, graphs, and data points.
- Maintained and updated Access database for employee/consultant headcount for all locations.
- Wrote clear, concise summaries for upper management to include explanation of observations and conclusions.
- Created and maintained office intranet site, which included project planning information, secure areas for reports.
Education
B.A. - Speech Communications
University of Rhode Island
Kingston, RIURI Semester Abroad Program
Liverpool Institute for Higher Education
Liverpool, EnglandSkills
- Desktop application expertise
- Written and verbal communication
- Microsoft Office proficiency
- Presentation development
- Concur software usage
- Meeting planning and coordination
- Adobe Acrobat skills
- Travel coordination
- SAP knowledge
Leadership Experience
Chi Omega Fraternity
Timeline
Senior Business and Payment Plan Administrator
Agilent Technologies, Inc.
11.2021 - Current
Administrative Assistant to Director, E-2D Product Build IPT
Northrop Grumman
12.2019 - 11.2021
Administrative Assistant to Director, E-2D Production
Northrop Grumman
12.2019 - 11.2021
Executive Assistant to President/CEO
ECM Maritime Services, LLC
06.2009 - 06.2019
Senior Coordinator, Global Financial Services
Applied Biosystems Inc.
01.2004 - 01.2009
Owner/Web Designer/Operations
PixelChix LLC
01.2000 - 01.2005
Information Technology Consultant/Project Manager
Aquent
01.1999 - 01.2003
B.A. - Speech Communications
University of Rhode Island
URI Semester Abroad Program
Liverpool Institute for Higher Education