Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nohealani Devine

Oviedo,FL

Summary

Dedicated individual with demonstrated experience training animals in basic obedience and behavior management. Skilled in developing strong relationships and providing animals with best care possible. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

3
3
years of professional experience

Work History

Equestrian Trainer

Self-employeed
01.2020 - Current
  • Maintained clean, neat, and hazard-free animal areas to protect individual health and wellbeing.
  • Observed animals closely to understand individual needs and behaviors.
  • Modified undesirable behaviors with use of successful and safe behavior modifications techniques.
  • Monitored animal health, attention and behavior during training sessions.
  • Utilized positive reinforcement techniques to successfully train animals.
  • Trained animals to respond to specific cues from both owners and handlers.
  • Observed animals during different activities to identify possible illnesses or injuries requiring care.
  • Succeeded in training diverse animals with confident training techniques and trusting relationships.
  • Talked to or interacted with animals to increase familiarity with human voices or contact.
  • Delivered public presentations to educate public on animal training and behavior.
  • Collaborated with veterinarians, animal caretakers and other animal experts on how best to train animals.
  • Instructed and supervised volunteers and staff on proper animal handling procedures.

Retail Sales Person

Wilco Farm Store
01.2022 - 05.2023
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Increased sales and customer satisfaction through personalized servicing.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Folded and arranged merchandise in attractive displays to drive sales.
  • Answered questions about store policies and addressed customer concerns.
  • Trained new associates on cash register operations, conducting customer transactions, and balancing drawer.
  • Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
  • Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.

Panera

Panera Bread
04.2021 - 07.2022
  • Conducted hourly rounds to wipe tables, stock utensils and sweep floor to maintain cleanliness of eating area.
  • Discussed menu items with customers and suggested promotional items to increase sales.
  • Placed order items in bag for drive-thru window delivery with speed and accuracy.
  • Counted cash drawer before shift and balanced at end of shift to reconcile sales.
  • Assisted with bussing tables and cleaning up spills.
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Provided attentive service and proactively assessed guest needs.
  • Assisted customers with carry-out service.
  • Processed payments for orders and provided customers with change.

Education

High School Diploma -

Barker Creek
Bremerton, WA
06.2023

Skills

  • Teamwork and Collaboration
  • Flexible and Adaptable
  • Problem-Solving
  • Multitasking Abilities
  • Attention to Detail
  • Dependable and Responsible
  • Good Telephone Etiquette
  • Excellent Communication
  • Decision-Making
  • Teambuilding

Timeline

Retail Sales Person

Wilco Farm Store
01.2022 - 05.2023

Panera

Panera Bread
04.2021 - 07.2022

Equestrian Trainer

Self-employeed
01.2020 - Current

High School Diploma -

Barker Creek

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Nohealani Devine