Summary
Overview
Work History
Education
Skills
Awards
Affiliations
Timeline
Generic

Nohealani Martinez

Winter Springs

Summary

Sales professional with solid background in managing high-performing sales teams and driving revenue growth. Known for strong focus on team collaboration and delivering results, with reliable and adaptable approach to changing market demands. Proficient in strategic planning, client relationship management, and sales strategy development, ensuring success and growth in competitive environments.

Overview

23
23
years of professional experience

Work History

Patient Care Coordinator

Collins Dental
11.2023 - Current
  • Scheduling and confirming patient appointments, ensuring efficient use of dentists’ and hygienists’ time.
  • Processing patient billing and handling insurance claims, including pre-authorizations and verifications.
  • Maintaining patient records with accuracy, ensuring confidentiality and compliance with HIPAA regulations.
  • Explaining treatment plans and options to patients, ensuring they understand the recommended procedures, associated costs, and available payment plans.
  • Coordinating appointment schedules for patients undergoing multiple treatments, optimizing the use of the dentist’s and dental hygienists’ time while minimizing patient wait times.
  • Gathering information from new patients.
  • Introducing patients and families to the dental office and treatment team.
  • Educating patients and families on treatment options, costs, and setting up payment plan.
  • Communicating with patients/families for appointments, payment schedules, etc.
  • Submitting paperwork to insurance providers.
  • Providing exemplary customer service as the clinic’s first point of contact for patients and customers.

Location Manager

J Sterling’s Spa
08.2023 - 11.2023
  • Daily Operations - Managing Two Locations
  • Recruit candidates & training.
  • Manage Employees at every location, on-going sales & customer training.
  • Inventory Management
  • Maintaining CRM & Lead System - Calls & Text, Booking System
  • Build business relations with Community & Partners
  • Public Relations, Marketing & social media
  • Maintain Facility
  • Monitor Industry Trends
  • Schedule & Plan Seasonal and Yearly Calendar

Spa Director

VICTORIA EDWARD SPA
10.2021 - 08.2023
  • Daily Operations, Leadership, Budget, Teambuilding, Financing & Branding
  • Recruit candidates & training.
  • Inventory Management
  • Build business relations with Community & Partners
  • Public Relations, Marketing & social media
  • Maintain Facility
  • Monitor Industry Trends
  • Schedule & Plan Seasonal and Yearly Calendar
  • Attend all Training and Seasonal Conferences

Administration Assistant/Interior Designer

EASTSIDE KITCHEN & BATH
05.2021 - 10.2021
  • Daily Operations
  • Design Consultations with Clients
  • Sales & Service
  • Meet with customers and have work sessions for the design process of picking out their selections.
  • Sourcing & purchasing
  • Record Keeping
  • QuickBooks data entry, opening and closing out invoices, projects and payroll.
  • Meeting with vendors and maintaining relationships.
  • Monthly meetings with owner to strategize on company goals and plan for growth.
  • Creating processes.
  • Writing blogs once a week.

Dior Beauty Consultant

DILLARDS
06.2015 - 05.2021
  • Sales & Service
  • Maintain and grow customer clientele
  • Grow daily, monthly and yearly goals and financial projections
  • Make-overs & Facials
  • Employee training

Design Center Manager

Florida Living Quarters Interior Design
06.2012 - 05.2015
  • Determined hiring, evaluation, promotion and termination of employees, and made related recommendations.
  • Sales & Visual Merchandising
  • Manage Projects
  • Meet with clients & on site
  • Create Invoices, Bids & Ordering
  • Train Staff on Policy and Procedure.
  • Daily Operations
  • Work with Contractors, Sub-Contractors, Manufactures and Partners.

Project Manager

Hawaiian Community Development Board
01.2004 - 01.2013
  • Effectively communicated with all levels of management to accomplish company goals
  • Manage all residential projects
  • Coordinate Commercial projects report to director
  • Supervised four or more full-time and part time employees on a regular basis
  • Determined hiring, evaluation, promotion and termination of employees, and made related recommendations
  • Managed client intake and financial process for loan qualification
  • Worked with contractors, banks, sub-contractors, DHHL for lease addendums and clients making sure project is being executed on time
  • Deliver speeches at meetings or conventions
  • Knowledge of office methods, procedures and practices including the use of standard office equipment
  • Skill in performing typical financial transactions and teller functions
  • Construction job site assessments according to loan standards
  • Establish & maintain partnerships with business as well as social non-profits

Project Coordinator

Ka Wai Ola O Waianae
02.2010 - 11.2011
  • Develops and maintains a detailed project schedule which includes administrative tasks and all sites involved in the project. Gathers all project information: schedules, data requests, assignments, tasks, and project meetings.
  • Develops and review project status and reports
  • Experience at working both independently and in a team-oriented, collaborative environment is essential.
  • Ability to defuse tension among project team, should it arise.
  • Strong written and oral communication skills
  • Event planning with Schools & Community organizations
  • Coordinate and execute corporate & community organization partnerships.

Contract Project Manager

Waianae Community Re-Development Corporation
01.2011 - 10.2011
  • Construction Management, Retail Manager
  • Sales & Contracts
  • Train Staff on retail operations
  • Liaison between sub - contractors and engineers
  • Work with president of company discuss goals and objectives
  • Manage, hire employees.

Operations Manager

Hoomaikai LLC - Na Mea Hawaii
01.2008 - 08.2011
  • Operations Retail Manager
  • Sales/Marketing/Social Media
  • Formulate Policies & ensure that they are met
  • Meet frequently with staff
  • Hire, train and direct staff including department heads
  • Establish record keeping & inventory management
  • Conduct or direct investigations to solve complaints and solve problems
  • Analyze operations to evaluate performance and where to make improvements and cut cost
  • Work with owner to discuss issues & set goals

Office Manager

State of Hawaii - House of Representatives
01.2007 - 01.2008
  • Maintains office accounts and payroll accounts in accordance with the regulations of committee on the house, governing the member representational allowance
  • Act as a liaison for the member and with the staff, the public, committee staff and other members
  • Maintain the members files, notes, correspondence and all information related to travel and constituents
  • Procures and maintains equipment for representatives office
  • Ensure Representative and members is provided with briefing materials for each event

Office Manager

Kas Construction & Design
01.2002 - 01.2006
  • Administrative Services
  • Facility, Equipment & Supplies
  • Information Technology, Communications Systems
  • Negotiating & Writing Contracts, Procurements
  • Strategic Planning
  • Human Resources

Education

Associate of Arts - Interior Design

Seminole State College of Florida
Sanford, FL
05-2027

Skills

  • Computer Skills
  • Microsoft Word, Microsoft Excel, Microsoft Project, Windows, PowerPoint, E-mail, Internet, office equipment
  • Construction Project Manager Skills (Professional and Intermediate)
  • Auto-CAD certified
  • Critical thinking skills
  • HIPAA compliance
  • Appointment scheduling
  • Organizational skills
  • Customer service
  • Patient relations
  • Attention to detail
  • Verbal and written communication
  • Goal setting
  • Relationship building
  • Sales team training
  • Staff management
  • Goals and performance
  • Sales expertise
  • Sales presentations

Awards

Completed pilot project on Hawaiian Homelands, Kauhalepono 25 families moderate income families turn-key project, Drafted exemption with Councilmen Todd Apo office to exempt leasee on Department of Hawaiian Homelands from building permit fees

Affiliations

  • Kapolei Hawaiian Civic Club
  • Served as a cultural specialist and ways & means officer
  • Nanakuli Hawaiian Homestead Association
  • Ka Wai Ola O Waianae

Timeline

Patient Care Coordinator

Collins Dental
11.2023 - Current

Location Manager

J Sterling’s Spa
08.2023 - 11.2023

Spa Director

VICTORIA EDWARD SPA
10.2021 - 08.2023

Administration Assistant/Interior Designer

EASTSIDE KITCHEN & BATH
05.2021 - 10.2021

Dior Beauty Consultant

DILLARDS
06.2015 - 05.2021

Design Center Manager

Florida Living Quarters Interior Design
06.2012 - 05.2015

Contract Project Manager

Waianae Community Re-Development Corporation
01.2011 - 10.2011

Project Coordinator

Ka Wai Ola O Waianae
02.2010 - 11.2011

Operations Manager

Hoomaikai LLC - Na Mea Hawaii
01.2008 - 08.2011

Office Manager

State of Hawaii - House of Representatives
01.2007 - 01.2008

Project Manager

Hawaiian Community Development Board
01.2004 - 01.2013

Office Manager

Kas Construction & Design
01.2002 - 01.2006

Associate of Arts - Interior Design

Seminole State College of Florida

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