Nohely Aguirre
Stockton,CA
Summary
Motivated worker with great social skills, communication abilities and customer service background. Pursues every opportunity to support team members and proactively address issues. Also, a team player dedicated to contributing to safe, welcoming environment. I am a fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of equipment operations. Works well under pressure and in fast-paced settings.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Caseworker 1
Family Resource Center-On Your Feet
Stockton, CA
10.2023 - Current
- Handling 120 to 160 cases at once.
- Monitored case progress for timely completion and compliance with applicable regulations.
- Maintained a high level of client confidentiality, following strict guidelines and recommendations.
- Delivered ongoing support for families navigating the child welfare system, contributing to successful reunifications in multiple cases.
- Assessed and evaluated clients' needs, determined eligibility for services, and developed individualized plans.
- Facilitated client access to community resources, promoting self-sufficiency and independence.
- Assessed the needs of each client and recommended appropriate services and resources.
Intake Specialist
Family Resource Center
Stockton, CA
12.2023 - 10.2024
- Answered phone calls and provided new clients with the required paperwork to initiate service.
- Increased customer satisfaction with timely follow-ups, ensuring all necessary documentation was collected and processed promptly.
- Completed intake assessment forms and filed clients' charts.
- Maintained high levels of accuracy and compliance in data entry, ensuring all information was correctly entered into the required systems.
- Ensured client confidentiality by adhering to strict privacy policies when handling sensitive information during the intake process.
- Provided compassionate support to clients during the intake process, offering reassurance and understanding in times of distress.
Barista
Starbucks
Stockton, CA
02.2019 - 12.2023
- Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Trained new team members with positive reinforcement, and respectful, encouraging coaching.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor, and promptly addressing their needs.
After School Staff Member
University Of The Pacific
Stockton, CA
09.2018 - 02.2019
- Planned and implemented staff development and in-service training programs to enhance knowledge and skills.
- Evaluated programs and monitored implementation and compliance with regulations to achieve objectives.
- Conferred and resolved education-related issues and problems with students, parents and school officials.
- Scheduled educational activities, faculty lectures and departmental events to drive mission and values of institution.
Education
Bachelor of Arts - Arts, Humanities And Social Science
California State University - Stanislaus
Turlock, CA06-2025
Associate of Arts - Arts, Humanities And Social Sciences
San Joaquin Delta College
Stockton, CA12-2023
High School Diploma -
Aspire Langston Hughes Academy
Stockton, CA05-2017
Skills
- Active Listener
- Team Player
- Exceptional Customer Service
- New Hire Training
- Fluent in Spanish
- Interpersonal and written communication
- Family engagement
- Organizational skills
- Conflict resolution
Certification
- CITI Training
- Qualtrics Survey
Languages
Spanish
Native/ Bilingual
Timeline
Intake Specialist
Family Resource Center
12.2023 - 10.2024
Caseworker 1
Family Resource Center-On Your Feet
10.2023 - Current
Barista
Starbucks
02.2019 - 12.2023
After School Staff Member
University Of The Pacific
09.2018 - 02.2019
Bachelor of Arts - Arts, Humanities And Social Science
California State University - Stanislaus
Associate of Arts - Arts, Humanities And Social Sciences
San Joaquin Delta College
High School Diploma -
Aspire Langston Hughes Academy
Similar Profiles
Daliana C GarciaDaliana C Garcia
Intern at Family Works Family Resource Center And Food BankIntern at Family Works Family Resource Center And Food Bank
Anthony GroothoffAnthony Groothoff
Client Service Coordinator at Family Resource CenterClient Service Coordinator at Family Resource Center
Garrick BroadnaxGarrick Broadnax
Truck Loader at Scdc & Family Resource CenterTruck Loader at Scdc & Family Resource Center
LEESHAWN HAYTERLEESHAWN HAYTER
Crew Member at The Habit Burger GrillCrew Member at The Habit Burger Grill
Ana Sophia ApolinarAna Sophia Apolinar
Crew Member at Chipotle Mexican GrillCrew Member at Chipotle Mexican Grill