Nohely Pereira

SERVER

• Provided excellent customer service to ensure satisfaction.
• Operated POS terminals to input orders, split bills and calculate totals.
• Greeted customers, answered questions and recommended specials to increase profits.
• Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
• Communicated effectively with kitchen staff regarding customer allergies or special requests.
• Promoted desserts, appetizers and specialty drinks to optimize sales.
• Satisfied customers by topping off drinks and offering condiments, napkins and other items.
• Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.

HOSTESS

• Built positive relationships with other front-of-house and kitchen staff.
• Maintained a clean and organized dining area.
• Demonstrated strong interpersonal skills when interacting with customers.
• Stayed attentive to server availability and table turnover to quickly seat guests.
• Verified reservations and wait times with customers.
• Communicated with servers about new tables, changes in food availability and customer comments.

LINE COOK

• Cooked multiple orders simultaneously during busy periods.
• Operated fryers and grills according to instructions to maintain safety and food quality.
• Set up workstations with needed ingredients, utensils and cooking equipment.
• Cleaned food preparation areas, cooking surfaces, and utensils.