Summary
Overview
Work History
Education
Skills
Accomplishments
Awards
Certification
Languages
Timeline
Generic

Nohemi Fernandez

Eugene,OR

Summary

I am more than ready and motivated to try something out of my comfort zone. I am a passionate psychology student and I am looking for new opportunities to further build my knowledge and experience in the field.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Fast-Food Worker

Taco Bell
06.2023 - 09.2023
  • Prepared and packaged food up to standards
  • Provided co-workers with assistance during rush hours when not busy
  • Above and beyond customer service
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Promptly resolved customer complaints, escalating major issues to supervisor.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Managed cash register transactions, balancing the till at the end of each shift with consistent accuracy.
  • Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
  • Trained newly hired employees on routine tasks and customer service.
  • Organized and detail-oriented with a strong work ethic.

Fast-Food Worker

Dairy Queen
01.2022 - 06.2022
  • Above and beyond customer service.
  • Provided co-workers with assistance during rush hours when I was not busy.
  • Frequently worked overtime to ensure a clean environment for the next crew.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Promptly resolved customer complaints, escalating major issues to supervisor.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
  • Trained newly hired employees on routine tasks and customer service.

Fast-Food Worker

Dairy Queen
09.2020 - 09.2021
  • Above and beyond customer service
  • Worked before and after hours of store opening in food preparation and cleaning the workplace
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Promptly resolved customer complaints, escalating major issues to supervisor.
  • Trained newly hired employees on routine tasks and customer service.
  • Demonstrated flexibility in schedule availability, ensuring adequate staffing levels were maintained during peak hours or unexpected absences.

Waitress

Kaya Sushi Noodle House
01.2019 - 01.2020
  • Served as a punctual and positive worker in this busy restaurant
  • Ensured that customers were receiving adequate service and never left unattended
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.

Education

Undergraduate -

University of Oregon
Eugene, OR
12.2024

High School Diploma -

Brookings-Harbor High School
Brookings, OR
07.2021

Skills

  • Customer service
  • Leadership skills
  • Training
  • Fast and efficient service worker
  • Positive attitude and enthusiasm
  • Reliable and punctual
  • Valid Oregon driver's license
  • FLUENT IN Spanish (reading and writing as well)
  • POS operation
  • Attention to detail

Accomplishments

  • Minor in Spanish

Awards

  • Jim Seeley Memorial Scholarship, 2021
  • 100+ Hours of Volunteering, 2021

Certification

  • OR Driver's License

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Fast-Food Worker

Taco Bell
06.2023 - 09.2023

Fast-Food Worker

Dairy Queen
01.2022 - 06.2022

Fast-Food Worker

Dairy Queen
09.2020 - 09.2021

Waitress

Kaya Sushi Noodle House
01.2019 - 01.2020

Undergraduate -

University of Oregon

High School Diploma -

Brookings-Harbor High School

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Nohemi Fernandez