Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nohemi Franco

Charlotte,NC

Summary

Driven and dynamic professional with a proven track record at O'Reilly's Auto Parts, enhancing sales performance through exceptional customer service and expertise in automotive parts. Skilled in espresso machine operation and team leadership, I excel in fast-paced environments, consistently exceeding sales targets and fostering customer loyalty through friendly and outgoing interactions.

Overview

5
5
years of professional experience

Work History

Barista

Ocha Time
03.2023 - 05.2024
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Consistently met or exceeded daily sales targets, driving revenue growth for the cafe.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.

Automotive Parts Specialist

O'Reilly's Auto Parts
08.2019 - 05.2020
  • Enhanced sales performance with personalized customer service and in-depth knowledge of products.
  • Coordinated special orders for hard-to-find or unique items, resulting in increased revenue opportunities.
  • Issued parts to technicians to complete customers' repairs.
  • Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
  • Improved customer satisfaction by providing expert advice on automotive parts and their applications.

Education

Associate Degree in Nursing - Medical Assisting

Central Piedmont Community College
Charlotte, NC
05.2028

High School Diploma -

Phillip O Berry Academy Of Technology
Charlotte, NC
06.2023

Skills

  • Friendly and outgoing
  • Team Player
  • Cash Handling
  • Opening and closing duties
  • Cleanliness
  • Team Leadership
  • Espresso machine operation

Languages

Spanish
Native or Bilingual

Timeline

Barista

Ocha Time
03.2023 - 05.2024

Automotive Parts Specialist

O'Reilly's Auto Parts
08.2019 - 05.2020

Associate Degree in Nursing - Medical Assisting

Central Piedmont Community College

High School Diploma -

Phillip O Berry Academy Of Technology

Similar Profiles

CREATE PROFILE
Nohemi Franco