To secure a position as a valuable team member in a professional environment, leveraging my expertise in compassionate caregiving and customer service for the betterment of the community.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Caregiver
New Horizons
Klamath Falls, OR
05.2024 - Current
Prepared meals according to dietary requirements and assisted with feeding when necessary.
Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
Monitored vital signs and medication use, documenting variances, and concerning responses.
Followed care plan and directions to administer medications.
Supported bathing, dressing and personal care needs.
Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
Coordinated transportation services for clients when necessary.
Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
Encouraged residents to participate in activities of daily living to enhance personal dignity.
Drove clients to doctors' appointments and social outings.
Accompanied clients to social events such as movies or plays.
Assisted clients with maintaining good personal hygiene.
Caregiver, Special Needs
Westlake Foster Home
Klamath Falls, OR
07.2023 - 04.2024
Developed positive relationships with families of special needs individuals.
Assisted in the development of life skills such as communication and mobility.
Provided assistance to special needs individuals with daily activities such as feeding, bathing and dressing.
Drove clients to doctors' appointments and social outings.
Organized oral medications for clients following dosage and schedule requirements.
Performed light housekeeping duties related to client care such as laundry, changing bed linens or preparing meals.
Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
Recorded client status progress and challenges in logbooks and reports.
Contacted medical providers on behalf of clients to follow up on appointments.
Assisted clients with maintaining good personal hygiene.
Facilitated communication between clients, family members and medical staff.
Contributed to case reviews of client status and progress.
Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
Supported clients in community integration activities such as recreational outings, shopping trips and social gatherings.
Monitored physical and emotional health of clients.
Participated in team meetings to discuss client progress and share information about new treatment strategies.
Sales Associate
Victoria's Secret & PINK
Westland, MI
09.2022 - 07.2023
Greeted customers and provided exceptional customer service.
Received and displayed product shipments on store retail shelves upon delivery.
Maintained records related to sales for store management.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Assessed customer needs to provide assistance and information on product features.
Computed purchases and received and processed cash or credit payment.
Collected payments and provided accurate change.
Organized stockroom shelves according to size, color or style.
Line Cook
Anna’s House
Westland, MI
04.2022 - 08.2022
Stocked and restocked kitchen supplies as needed.
Plated dishes according to restaurant presentation standards before delivering them to customers.
Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Assisted in prep work such as washing vegetables or butchering meat when needed.
Operated fryers and grills according to instructions to maintain safety and food quality.
Organized the storage area to ensure that all necessary items were readily accessible.
Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
Sanitized kitchen counters and preparation areas to prevent foodborne illness and cross-contamination.
Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
Performed basic knife skills such as dicing onions or slicing meats.
Zone Manager
KBS
Tacoma, Washington
11.2017 - 03.2020
Visited stores regularly to assess their performance against set objectives.
Facilitated communication between stores within the zone regarding best practices.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Investigated customer complaints and provided solutions in a timely manner.
Recruited and trained new employees to meet job requirements.
Implemented procedures for inventory control and stock management.
Resolved customer inquiries and complaints requiring management-level escalation.
Mediated conflicts between employees and facilitated effective resolutions to disputes.
Reviewed completed work to verify consistency, quality, and conformance.
Education
Grace M Davis High School
Skills
Exceptional Communication Skills
Bilingual Proficiency in English/Spanish
Self-Motivated and Goal-Oriented
Proficient in Cash Management
Basic Microsoft Word Proficiency
Strong Leadership Abilities
Effective Time Management
Outstanding Customer Service
Highly Organized
Skilled in Problem-Solving
Safety-Conscious
Expertise in food preparation, knife handling, seasoning, garnishing, and creative presentations
Thrives in High-Volume, Fast-Paced Work Environments