Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Reproductive Science Center of the Bay Area
San Ramon
09.2022 - Current
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Administered injections, medications and treatments as directed by the physician.
Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
Inspected equipment to ensure proper working order prior to use on patients.
Organized patient charts before each day's clinic sessions began.
Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
Registered new patients into practice management software program accurately entering demographic information.
Filed insurance claims forms in accordance with applicable regulations.
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Scheduled appointments for patients via phone and in person.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Documented notes during patient visits.
Medical Assistant/Administrative Assistant
AllCare Health Care
Stockton
05.2021 - 07.2022
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Administered injections, medications and treatments as directed by the physician.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
Organized patient charts before each day's clinic sessions began.
Collected samples from patients for laboratory testing purposes.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Front Desk Assistant
Funto Ayanleke DDS
Lodi
12.2020 - 05.2021
Greeted customers upon arrival and provided appropriate information regarding hotel services.
Greeted patients, provided them with necessary paperwork, and verified insurance information.
Answered incoming calls, scheduled appointments, and confirmed patient visits.
Collected payments from patients in accordance with established policies and procedures.
Provided assistance to dentists during dental treatments and procedures as needed.
Performed administrative tasks such as filing documents, preparing reports, ordering supplies.
Prepared correspondence letters for insurance companies related to claims processing.
Verified patient's eligibility for benefits under various insurance plans.
Processed referrals to specialists when required by the dentist.
Medical Assistant
Chiropractic Office
Lodi
02.2020 - 12.2020
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Prepared treatment rooms for patient visits by ensuring that all necessary supplies were available.
Provided assistance with other duties as assigned by chiropractor or office manager.
Education
Certified - Medical Assistant
Insititute of Technology
Stockton, CA
04-2012
High School Diploma -
Lodi Adult School
Lodi
Certified - Business Technology
Stockton Education
Stockton, CA
Skills
Information Security
Report Writing
Presentation Design
Mail handling
Multi-Line Phone Systems
Charting and clinical documentation
Inventory Management
File Maintenance
Appointment Scheduling
Medical terminology proficiency
Document Management
Medical coding understanding
Appointment Coordination
Patient Demographics
Referral Coordination
Medical Records Management
Billing Procedures
Practitioner order verification
Medical Coding
Critical thinking abilities
Understanding of medical terms
Patient Referrals
Insurance Verification
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Bilingual in Spanish fluent
Certification
CPR
Timeline
Administrative Assistant
Reproductive Science Center of the Bay Area
09.2022 - Current
Medical Assistant/Administrative Assistant
AllCare Health Care
05.2021 - 07.2022
Front Desk Assistant
Funto Ayanleke DDS
12.2020 - 05.2021
Medical Assistant
Chiropractic Office
02.2020 - 12.2020
Certified - Medical Assistant
Insititute of Technology
High School Diploma -
Lodi Adult School
Certified - Business Technology
Stockton Education
CPR
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