Nohemi Santiago
Staten Island
Summary
Excelling in customer service and financial advising, adept at problem-solving and relationship building, I successfully increased product sales through effective cross-selling strategies during my stay at TD Bank. My leadership as a Store Supervisor at Family Dollar enhanced team collaboration and operational efficiency, driving inventory accuracy and customer satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Teller
TD Bank
Staten Island
06.2022 - Current
- Continuously updated knowledge about banking products, services, policies and regulations.
- Explained account information to customers in detail as needed.
- Sell additional bank products when applicable to meet customer needs.
- Handled large volumes of currency quickly and accurately with minimal errors.
Store Supervisor
Family Dollar
Staten Island
02.2019 - 05.2022
- Developed operational strategies for efficient management of inventory and personnel.
- Conducted monthly inventories to determine accuracy of records.
- Supervised and coordinated activities of workers engaged in receiving, storing, testing, and shipping merchandise or materials.
Education
Associate of Science - Computer Science
New York City College of Technology
Brooklyn, NY07-2024
High School Diploma -
Curtis High School
Staten Island, NY06-2019
Skills
- Customer service
- Problem solving
- Team collaboration
- Sales and Cross-selling
- Financial advising
- Relationship building and management
Certification
- Cybersecuritty certificate
Languages
Spanish
Professional
References
References available upon request.
Timeline
Teller
TD Bank
06.2022 - Current
Store Supervisor
Family Dollar
02.2019 - 05.2022
Associate of Science - Computer Science
New York City College of Technology
High School Diploma -
Curtis High School
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