Resourceful Technical Assistant with paint and coatings lab manufacturing experience. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Chemical Manufacturing Technical Assistant
Actalent (AkzoNobel)
Houston, TX
08.2023 - Current
Implemented and adhered to a daily schedule for laboratory work orders and projects.
Conducted various testing protocols with emphasis on material readiness.
Followed batch tickets with a high degree of accuracy for weights and measurements.
Maintained accurate documentation of lab work using a laboratory notebook.
Proactively identified issues or irregularities, swiftly addressing them through effective communication with team members.
Worked with SAP systems.
Microbiology Lab Assistant
Actalent (LabCorp)
Houston, TX
03.2023 - 06.2023
Prepared media, reagents, and solutions for the laboratory.
Provided technical support to colleagues during their research activities.
Prepared culture plates for analysis using sterile technique.
Ensured safety regulations were followed at all times in the lab environment.
Maintained accurate records of lab experiments and results.
Dental Lab Order Processor
Crown World Dental Lab
Houston, TX
01.2022 - 02.2023
Reviewed prescriptions from dentists to determine type of restoration required.
Maintained records of materials used for each case.
Performed quality control checks on all products produced.
Utilized digital scanning technology to create 3D images of patient's teeth.
Assisted in the training of new technicians when needed.
Matched appearance of natural teeth by applying stains and glazes to restorations.
Ensured compliance with safety protocols when handling hazardous materials.
Generated reports on order history and inventory levels as requested by management team.
Coordinated with warehouse personnel regarding shipping schedules for timely delivery.
Maintained database of customer orders, tracking progress from receipt through delivery.
Performed data entry into computer system to track all incoming and outgoing shipments.
Customer Service Manager
Home Dept
Houston, TX
07.2013 - 10.2021
Liaised with other departments such as marketing, sales, IT to ensure smooth functioning of all activities related to customer service operations.
Coordinated between various departments to resolve complex problems that require multiple steps or involve multiple teams.
Conducted regular training sessions for staff on new products, services, and customer service techniques.
Maintained knowledge of company products and services to promptly resolve complaints and concerns.