Amy Turrie
Portland
Summary
Professional and knowledgeable administrative assistant offering over 18 years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
25
25
years of professional experience
Work History
Administrative Assistant/Clerk III
Regence Blue Cross/Cambia
11.2004 - 06.2024
- Provided direction to applicants to the Regence medical provider panel
- Responsible for note taking and compiling Minutes for monthly Credentialing Committee meeting
- Acted as liaison in collaboration with applicants, clinics/hospitals as well as internal provider relations/enrollment departments
- Responsible for creating medical provider profiles and heavy data entry to Credentialing database accurately and timely
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes
- Maintained inventory of office supplies and placed orders
Spa Coordinator
Rejuvenation Day Spa
07.2003 - 06.2004
- Handled high volume front desk duties including client booking services such as massage, body and facial treatments
- Provided excellent customer service to all salon patrons including reception/intake, concierge and spa product sales
- Performed opening/closing duties and responsible for end of day register reconciliation
- Inspected salon stock, identifying shortages, replenishing items and maintaining consistent spa inventory
QMHA/Treatment Coordinator
Cascadia Behavioral Healthcare
04.1999 - 06.2003
- Member of multi-disciplinary team at Ryles Center subacute facility
- Assisted in the treatment of chronic mentally ill adults in mental health crisis transitioning from hospital/emergency room back to community
- Completed admissions assessment interviews/intake, assisted in occupational group therapy and led group activities
- Responsible for 1:1 counseling and life skills training including stress management, goal setting and nutritional support
- Collaborated with community social service agencies such as case management, housing and SSI/SSD to obtain safe discharge plans for at risk clients
Education
BS - Criminal Justice, Minor Psychology
Ball State University
Skills
- Experienced in electronic medical records
- Basic knowledge of medical terminology
- Experience working in high stress/high volume positions
- Excellent oral and written communication
- Adaptable and fast learner
- Client relations
- Administrative support
- Appointment scheduling
Timeline
Administrative Assistant/Clerk III
Regence Blue Cross/Cambia
11.2004 - 06.2024
Spa Coordinator
Rejuvenation Day Spa
07.2003 - 06.2004
QMHA/Treatment Coordinator
Cascadia Behavioral Healthcare
04.1999 - 06.2003
BS - Criminal Justice, Minor Psychology
Ball State University
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