Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

NOKUTHULA MACEBO MATWASA

Harare, Zimbabwe

Summary

Dynamic social worker with proven expertise at Bulawayo City Council in crisis intervention and client advocacy. Skilled in multidisciplinary collaboration and program development, I successfully led community outreach initiatives, enhancing mental health awareness and support for vulnerable populations. Committed to empowering individuals through tailored care plans and effective resource management.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Assistant Social Worker

Bulawayo City Council
05.2019 - Current
  • Managing caseloads of vulnerable individuals and families, including those impacted by mental health issues, substance abuse, and family violence, providing psychosocial support, crisis intervention, and counselling services.
  • Conducting comprehensive assessments of clients' needs, particularly in high-risk communities, developing individualised care plans in coordination with multidisciplinary teams, ensuring all aspects of clients' well-being are addressed.
  • Providing timely interventions in crisis situations, including those related to domestic violence and substance abuse, ensuring the safety and stability of clients.
  • Supporting clients to ensure they receive appropriate care and support, particularly in areas related to HIV/AIDS and mental health.
  • Leading community outreach programs aimed at increasing awareness of social health issues such as mental health, substance abuse, domestic violence.
  • Acting as an advocate for clients, particularly in accessing health services, ensuring their rights are upheld within legal and ethical frameworks.
  • Facilitating community engagement initiatives, promoting social welfare, and empowering local communities through education and resources.
  • Maintaining accurate and confidential case files, ensuring compliance with regulatory standards and ethical guidelines.
  • Collaborating with other healthcare providers, social workers, and community leaders to deliver integrated and comprehensive services to clients.
  • Housing Department

Social Work Intern

Bulawayo City Council
08.2016 - 08.2017
  • Assisted senior social workers in delivering services to clients, including case assessments, counselling, and referrals, with a focus on systemic issues such as family violence and substance abuse.
  • Participated in community outreach initiatives, distributing educational materials, organizing awareness campaigns on mental health and social well-being.
  • Assisted in the management of case files, ensuring all documentation was up to date and accurate, particularly in cases involving vulnerable children and families.
  • Contributed to the planning and execution of community engagement programs aimed at promoting health and social welfare.
  • Worked with partners to identify and assist vulnerable children and the elderly.
  • Found children from low-income families eligible for financial aid for education.
  • Oversaw and assessed the progress of developmental and income-generating projects, including self-help groups and nutritional gardens.
  • Pumula Social Work Office

Temporary Teacher

Ministry of Primary and Secondary Education
01.2012 - 08.2016
  • Taught various subjects including Early Childhood Development (ECD) and primary level grades, while managing extracurricular activities such as netball coaching and school health programs.
  • Acted as a liaison between students, parents, and the school administration, ensuring effective communication and addressing any concerns.
  • Provided pastoral care and support to students, fostering a positive and safe learning environment, and addressing social health issues where necessary.
  • Supervised after school activities such as clubs or sports teams.
  • Maintained a safe and orderly learning environment for all students.

Schools Programs Officer

Brethren in Christ Church
01.2006 - 12.2008
  • Spearheaded the development of educational and counseling programs tailored to meet the needs of the school community.
  • Provided individual and group counselling services to students and staff, addressing a wide range of personal, social, and academic challenges, including systemic issues.
  • Monitored the progress of educational programs, collecting data and providing feedback and produced detailed monthly and quarterly reports.
  • Facilitated training sessions for teachers and support staff on best practices in education and counseling, enhancing their skills and effectiveness in delivering services.
  • Managed program resources, including budgeting, procurement of materials, and allocation of staff, ensuring efficient use of resources to meet program objectives.
  • Liaised with external stakeholders, including government agencies, NGOs, and community leaders, to secure support and resources for school programs.
  • Responded to emergencies and crises within the school community, providing immediate support and coordinating with external agencies for additional assistance.
  • Lobengula

Education

Bachelor's Degree - Social Work

University of South Africa (UNISA)

Skills

  • Systemic Counselling
  • Substance Abuse Intervention
  • HIV/AIDS Counselling & Management
  • Case Management and Crisis Intervention
  • Multidisciplinary Collaboration
  • Policy Development & Compliance
  • Mental Health Support
  • Family Violence Prevention & Intervention
  • Client Advocacy
  • Community Outreach & Engagement
  • Program Development & Evaluation
  • Training & Development
  • Client advocacy
  • Case management
  • Crisis intervention
  • Mental health awareness
  • Data documentation
  • Family violence intervention
  • Behavioral assessment

Certification

  • Systemic Counselling, Contact Family Counselling Centre
  • Digital Skills License, National University of Science and Technology
  • Child Protection and Safeguarding, British Council Zimbabwe
  • Children and Vulnerable People's Constitutional Rights, Council of SWZ
  • AVP Basic Workshop for Peace Building

References

References available upon request.

Timeline

Assistant Social Worker

Bulawayo City Council
05.2019 - Current

Social Work Intern

Bulawayo City Council
08.2016 - 08.2017

Temporary Teacher

Ministry of Primary and Secondary Education
01.2012 - 08.2016

Schools Programs Officer

Brethren in Christ Church
01.2006 - 12.2008

Bachelor's Degree - Social Work

University of South Africa (UNISA)

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NOKUTHULA MACEBO MATWASA