Noël R I C H M O N D
Chandler,AZ
Summary
Detail oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
2026
2026
years of professional experience
Work History
Lyft Driver
(Self-Employed)
01.2020 - Current
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Followed all relevant traffic laws and safety regulations.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
Shift Manager
Starbucks
01.2018 - 01.2020
- Trained and mentored new employees to maximize team performance.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
Lead Bartender/Server
Triple Nickel Pub
2013 - 2017
- Booked live music events, built strong relationships with musicians and promoted events
- Enhanced customer satisfaction by providing exceptional service and crafting high-quality beverages.
- Collaborated with management to create enticing promotions for special events and holidays, driving increased foot traffic to the establishment.
- Managed cash handling procedures accurately, reducing discrepancies in daily financial reports.
Manager/Bartender
Jolly Roger
01.1995 - 01.2013
- Managed and motivated employees to be productive and engaged in work.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
Education
Bachelor of Arts - Human Development
Warner Pacific University
Portland, OR06-1995
Skills
- Relationship building
- Vendor management
- Conflict resolution
- Customer service
- Inventory management
- Time management
- Team leadership
- Decision-making
- Staff training and development
Languages
Spanish
Limited Working
Timeline
Lyft Driver
(Self-Employed)
01.2020 - Current
Shift Manager
Starbucks
01.2018 - 01.2020
Manager/Bartender
Jolly Roger
01.1995 - 01.2013
Lead Bartender/Server
Triple Nickel Pub
2013 - 2017
Bachelor of Arts - Human Development
Warner Pacific University
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