Nola Anderson
Gulfport,MS
Overview
5
5
years of professional experience
Work History
Chef
Consult Healthcare
01.2024 - Current
- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
- Monitored line processes to maintain consistency in quality, quantity, and presentation.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Placed orders to restock items before supplies ran out.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
Administrative Assistant
Savard Labor & Marine
02.2022 - 05.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Developed strategies to streamline and improve office procedures.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Managed department budgets and generated financial reports for management review.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Office Manager
Fennell Sheet Metal
03.2021 - 01.2022
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Controlled finances to lower costs and keep business operating within budget.
- Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Lead Kitchen Supervisor
Pillars Of Biloxi
02.2019 - 01.2021
- Controlled food costs and managed inventory.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Directed activities of team of skilled kitchen workers preparing and serving meals.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Monitored food preparation, production, and plating for quality control.
- Monitored food inventory and supplies to prevent waste.
- Set and oversaw weekly and special event menu plans.
- Planned and executed promotions and special events in close collaboration with management.
- Served consistent portions following recipes and control standards.
- Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
- Tracked kitchen performance metrics to monitor progress and identify areas for improvement.
Lead Bartender
Legion Post 119
05.2019 - 11.2020
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Trained oncoming new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Closed out cash register and prepared cashier report at close of business.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Implemented drink prep procedures, significantly reducing wasted stock.
Education
High School Diploma -
George County High School
Lucedale, MS05.1994
Timeline
Chef
Consult Healthcare
01.2024 - Current
Administrative Assistant
Savard Labor & Marine
02.2022 - 05.2023
Office Manager
Fennell Sheet Metal
03.2021 - 01.2022
Lead Bartender
Legion Post 119
05.2019 - 11.2020
Lead Kitchen Supervisor
Pillars Of Biloxi
02.2019 - 01.2021
High School Diploma -
George County High School