Summary
Work History
Education
Skills
Languages
Timeline
Cashier

NOLA BONHEUR ANTOINE

Columbus,OH

Summary

Dynamic Warehouse Associate with proven expertise at last positions in packaging and labeling. Recognized for attention to detail and problem-solving skills, consistently achieving high-quality standards. Experienced in order picking and team collaboration, ensuring efficient operations and timely shipments. Committed to maintaining a safe and organized work environment while lifting and sorting materials effectively.

Work History

Material Handler

BigLots Distribution Center

Warehouse Operator

Joann Distribution Center
08.2024 - 01.2025
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Kept warehouse stations and equipment in good working order in line with OSHA requirements.
  • Managed the receipt, inspection, storage, retrieval, and dispatch of goods following established protocols consistently throughout tenure as Warehouse Operator.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Enhanced team productivity with regular training sessions on safety protocols, equipment usage, and warehouse best practices.
  • Fostered a positive work environment by maintaining open communication channels with coworkers and supervisors, resolving conflicts promptly, and demonstrating respect for all team members.
  • Maintained accurate inventory records, resulting in a reduction of discrepancies and costly errors.

Warehouse Associate

Lululemon
10.2023 - 01.2024
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Consistently lifted materials weighing as much as Number pounds.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel

Cashier and Customer Service Representative

7-Eleven
01.2019 - 05.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Fostered positive customer relations by resolving complaints and inquiries promptly.

Education

High School Diploma - Social Work

Le Soley High School
Lake Worth, FL
05.2022

Skills

  • Packaging and labeling
  • Attention to detail
  • Problem-solving
  • Team collaboration
  • Order picking
  • Lifting and sorting
  • Labeling and boxing
  • Positive attitude
  • Workplace cleanliness
  • Teamwork and collaboration
  • Customer service
  • Equipment safety
  • Warehouse safety
  • Clean background check
  • Inventory management
  • Pick ticket orders
  • Good housekeeping
  • Stock management
  • Cycle counts

Languages

Haitian creole
Native or Bilingual
French
Limited Working
English
Limited Working

Timeline

Warehouse Operator

Joann Distribution Center
08.2024 - 01.2025

Warehouse Associate

Lululemon
10.2023 - 01.2024

Cashier and Customer Service Representative

7-Eleven
01.2019 - 05.2023

Material Handler

BigLots Distribution Center

High School Diploma - Social Work

Le Soley High School

Similar Profiles

CREATE PROFILE
NOLA BONHEUR ANTOINE