Nola Joiner
Pine Grove,LA
Summary
Dedicated Healthcare Administration professional with extensive experience in customer service and sales spanning 25+ years. Skilled in administrative operations, medical office support, and patient relations, with a track record of improving office efficiency and maintaining confidentiality. Proficient in Microsoft 365 and SharePoint, with strong data entry capabilities. Known for dependability, attention to detail, and effective communication.
Overview
26
26
years of professional experience
2
2
Certificates
1
1
Workplace awareness
1
1
Business workshop
Work History
Front Gate Attendant
Cal-Maine Foods
12.2020 - Current
- - Verified and logged incoming/outgoing drivers and vehicles with strict attention to confidentiality.
- - Managed data entry and recordkeeping in company systems, ensuring accuracy and compliance.
- - Maintained sanitation and safety protocols to support workplace health standards.
- - Coordinated office supplies and maintained a clean, organized facility.
Waitress / Hostess
Bubba Gump’s Seafood
04.2016 - 03.2018
- - Delivered excellent service to diverse customers, resolving concerns with professionalism and care.
- - Managed order accuracy and timely service, demonstrating strong multitasking skills.
- - Supported team efficiency by maintaining organized and fully stocked work areas.
Lead Sales Associate
D&J Sales
12.2012 - 03.2016
- - Supervised daily store operations, including opening/closing, cash handling and financial reports.
- - Directed inventory control, shipping/receiving, and compliance documentation.
- - Developed advertising campaigns to increase customer engagement and sales.
- - Trained and led employees, enhancing collaboration and accountability.
Waitress / Cashier / Hostess
Ryan’s Steakhouse
06.2000 - 11.2012
- - Greeted and assisted guests, delivering excellent customer service in a fast-paced environment.
- - Earned ServSafe certification, ensuring adherence to food safety and sanitation standards.
- - Handled payments, maintained cleanliness, and supported teamwork in a high-volume setting.
Education
Associate Degree - Healthcare Administration
Colorado Christian University
01.2024
Associate Degree - Business Administration
Colorado Christian University
01.2024
High School Diploma Equivalent - undefined
Citizens High School
01.1999
Skills
Health administration
Certification
- ServSafe Certification – valid since 2012 (eligible for supervisory/management roles)
Professional Assessments
- - Attention to Detail — Proficient
- - Customer Focus & Orientation — Proficient
- - Administrative Assistant / Receptionist — Proficient
- - Data Entry & Management / Leadership Skills — Completed
- - Sales & Negotiation — Proficient
Timeline
Front Gate Attendant
Cal-Maine Foods
12.2020 - Current
Waitress / Hostess
Bubba Gump’s Seafood
04.2016 - 03.2018
Lead Sales Associate
D&J Sales
12.2012 - 03.2016
Waitress / Cashier / Hostess
Ryan’s Steakhouse
06.2000 - 11.2012
Associate Degree - Healthcare Administration
Colorado Christian University
Associate Degree - Business Administration
Colorado Christian University
High School Diploma Equivalent - undefined
Citizens High School