Professional retail worker with solid experience in delivering high-quality customer service. Proficient in point-of-sale systems, inventory management, and visual merchandising. Known for strong teamwork, adaptability, and results-driven approach. Reliable and focused on meeting and exceeding sales goals in fast-paced environment.
Work History
Retail Associate
4 Years 5 Months
Ross Dress For Less | 03.2022 - Current
Greeted customers promptly and responded to questions.
Maintained work area and kept cash drawer organized.
Counted and balanced cashier drawers.
Cleaned and stocked front-end areas, including register changing tapes and ribbons.
Complied with cash handling procedures to meet regional cashier variance policy.
Welcomed customers, offering assistance to help find store items.
Wiped down counters and conveyor belts to remove debris and maintain cleanliness.
Made sure merchandise was efficiently organized and spread out within the store.
Kept check-out areas clean, organized, and well-stocked to maintain an attractive store.
Built and maintained productive relationships with employees.
Assisted customers to find appropriate products, answered product questions, and provided solutions.
Dishwasher
1 Year 3 Months
Bjs Restaurants Inc | 04.2025 - 07.2026
Operated industrial dishwashing equipment to maintain cleanliness standards.
Sorted and organized dishes, utensils, and kitchenware for efficient workflow.
Collaborated with kitchen staff to ensure timely availability of clean dishes.
Trained new team members on proper dishwashing techniques and safety protocols.
Prepared ingredients by washing, chopping, and measuring for efficient meal assembly.
Maintained cleanliness and organization of kitchen workspace to ensure compliance with health standards.
Retail Associate
4 Months
Bed Bath and Beyond | 10.2021 - 02.2022
Helped customers regarding current sales and discounts and locating items.
Sales Associate
6 Months
Nec | 09.2019 - 03.2020
Helped customers by answering questions and locating merchandise
Answered questions about current promotions and resolved issues according to store policies.
Generated brand awareness and positive product impressions to increase sales.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Initiated friendly conversation with customers to determine the level of assistance required.
Education
High School Diploma
Dana Hills High School | Dana Point, CA | 06-2019
GPA: 3.56
Skills
Reliability
Customer engagement
Positive and engaging demeanor
Cash handling accuracy
Accomplishments
Achieved a consistent customer satisfaction rating by delivering quality and prompt service.
Contributed to a consistent customer satisfaction rating through quality and timely service.
Awards and Programs
National Society of Leadership and Success Oct 2022