Nolan Burgess
Clarksville
Summary
Store Manager with a background in customer service and creating positive, people-first experiences. I've grown to understand people's needs, solving problems quickly, and making genuine connections. Would enjoy bringing these skills into recruitment. I'm drawn to early talent roles where I can help others feel seen, supported, and confident as they take the first step in their careers.
Overview
4
4
years of professional experience
Work History
Store Manager
Sherwin-Williams
02.2025 - Current
- Manage daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Manage inventory control, point of sale control, and ensure daily, weekly, monthly, and quarterly goals are met.
- Manage store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Address customer complaints promptly and professionally, resolving issues to maintain positive relationships with customers.
- Create a positive learning environment for my coworkers, ensuring their goals are met inside and out of the work place.
Assistant Manager
Sherwin-Williams
02.2024 - 02.2025
- Quickly adapted to a fast-paced management role, mastering store operations and exceeding performance expectations.
- Expanded my product knowledge while learning from my peers, customers, first-hand experience, and research.
- Developed a strong relationship with contractors through the GUEST principles, as well as learning what they value from their suppliers.
- Applied new knowledge immediately by training team members on skills and processes I had recently learned
Management Trainee
Sherwin-Williams
12.2023 - 02.2024
- As an MT, I gained valuable experience in store operations, manager/assistant manager duties, sales representative roles, and product knowledge.
Chapter President
Kappa Sigma
11.2021 - 11.2022
- Lead my chapter of 75 brothers, and created new ways to push our chapter to gain national and campus awards.
- While I was Chapter President we broke our total rush record (57 new members), raised $20,000+ for philanthropy, and was awarded top 10% of all Kappa Sigma Chapters.
Education
Bachelor of Science - Interdisciplinary Studies, Business and Exercise Science
Tennessee Tech University
Cookeville, TN05-2023
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
Awards
Eagle Scout, Fraternity and Sorority Legacy Award, Founders' Award of Chapter Excellence
Timeline
Store Manager
Sherwin-Williams
02.2025 - Current
Assistant Manager
Sherwin-Williams
02.2024 - 02.2025
Management Trainee
Sherwin-Williams
12.2023 - 02.2024
Chapter President
Kappa Sigma
11.2021 - 11.2022
Bachelor of Science - Interdisciplinary Studies, Business and Exercise Science
Tennessee Tech University