As a Case Manager at Genentech Access Solutions with a degree in Health Management and Policy from Oregon State University, I am dedicated to improving patient support through innovative care strategies and policy development. My approach is goal-oriented, focusing on tailoring patient care plans that align with both clinical and regulatory standards to enhance treatment efficacy and patient quality of life. I have a proven track record in managing complex patient cases, effectively navigating the healthcare system to optimize outcomes. My expertise also extends to leading initiatives aimed at policy enhancement, ensuring our practices not only meet current healthcare demands but also anticipate future needs. I thrive in collaborative settings, driving team efforts towards breakthroughs in patient care solutions. Continuously advancing my knowledge in health management, I am committed to implementing practices that improve patient access to necessary treatments, ultimately making a lasting impact in the healthcare sector.
Case Management: Proficient in creating and executing patient-specific care plans
Regulatory Compliance: Knowledgeable in healthcare laws and standards
Insurance & Reimbursement: Skilled in insurance navigation and securing patient co-pay assistance
Salesforce CRM: Experienced in managing patient data and communication
Collaboration: Effective in working with diverse healthcare teams
Communication: Strong verbal and written communication skills
Problem-Solving: Quick to address and resolve patient/healthcare provider care issues
Data Analysis: Able to interpret healthcare data to inform care strategies
Adaptability: Flexible in responding to changes in healthcare environments
Continuous Learning: Engaged in ongoing professional development