Dedicated water/wastewater professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Field Operations Technician/Operator III
Arapahoe County Water & Wastewater Authority
Centennial, United States
11.2014 - Current
Analyze SCADA system to determine pumps trends, and correct or adjust water and wastewater flows and pressures.
Adjust chemical feed rates
Interpret SCADA system trends and determine possible machinery failures.
Active in on call rotation, responding to emergencies
Maintain various equipment throughout system including: electric motors 10-300HP, wastewater pumps, pressure reducing valves, collection piping, hydrants, air reliefs, compressors for pneumatic tools, small engines, generators, and wide variety of other equipment.
Current Colorado water treatment B license, wastewater collection 3 license, and water distribution 3 license.
Analyze problems, and find safe solutions to problems in a timely professional manner.
Supervise Field Tech I and II's.
Provide input on performance reviews.
Report major problems to supervisor.
Use various lab equipment and SOP's to find water quality.
Take state compliance sample, and record.
Record daily round numbers, and insert into spreadsheets.
Routine servicing of distribution valves, hydrants, and equipment.
Run annual manhole inspection program.
Prepared operating procedure documentation for team use and trained new personnel in best practices.
Coordinated with vendors on invoice management and resolving outstanding issues.
Documented correspondence with associated details and assigned follow-up work to staff members.
Participated and lead teams through Sanitary Surveys and Wastewater Audits from Colorado Department of Public Health and Environment (CDPHE).
Security Officer
United States Protective Service
Denver, CO
11.2013 - 10.2014
Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Provided top-notch protection for traveling public by conducting tests for explosives residue.
Authenticated boarding passes, identification and passports to prevent fraudulent travel.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Conducted regular patrols of key areas to spot and control security concerns.
Identified violators and escorted departing personnel to guard against theft of property.
Guided periodic property safety inspections and oversaw remedial action for potential hazards.
Reported suspicious activities and persons to law enforcement.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Moved throughout facility and among customers to remain aware of developing security situations.
Patrolled and monitored premises in company vehicle, on bicycle and by foot.
Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
Engraving Specialist
JL Cunningham Keepsakes
PARKER, CO
03.2012 - 03.2013
Measured and computed dimensions of lettering, designs or patterns to be engraved.
Transferred image to workpiece using contact printer, pantograph stylus or stamp pad.
Put final products together and efficiently organized items and packaging for shipment.
Performed custom work by using computer software for designs.
Brushed or wiped acid over engraving to darken or highlight inscriptions.
Used machines to engrave customer items with desired wording and images.
Kept work areas organized, clean and free of hazards, promoting consistent productivity.
Actively listened to customers' requests, confirming full understanding before addressing concerns.
Pizza Delivery Driver
Toni's
PARKER, CO
03.2011 - 02.2012
Completed on-time deliveries by choosing best and most efficient routes.
Worked overnight shifts during peak periods to meet coverage needs.
Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
Kept and studied detailed mileage and fuel reports to track overall fuel costs.
Completed rush deliveries on tight timetables to satisfy customer needs.
Fostered positive working relationships with regular customers.
Operated vehicle safely in highly congested areas with no traffic violations.
Communicated customer complaints, requests and feedback to company management for swift resolution.
Planned delivery routes and most efficient methods of distribution.
Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
Kept delivery vehicle clean and neat to maintain company's professional reputation.
Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
Enhanced company's image by complying with uniform and appearance standards to contribute to atmosphere of teamwork and professionalism.
Processed payments by accepting cash, checks and credit and debit card payments.
Anticipated customers' questions and complaints and skillfully handled concerns.
Developed and maintained professional relations between customer, store personnel and company.
Education
High School Diploma -
Chaparral High School
Parker, CO
12.2012
Skills
Physical Strength and Stamina
Hand and Power Tool Operation
Relationship Building
Problem Detection and Resolution
Clear Communication
Cost Documentation
Manual Dexterity
Decision Making
Piping Systems Maintenance
Troubleshooting and Diagnostics
SCADA Software
Personnel Training
Certification
Certified Water Treatment Operator, B License
Certified Water Distribution Technician, Level 3 License
Certified Collections Technician, Level 3 License
Timeline
Field Operations Technician/Operator III
Arapahoe County Water & Wastewater Authority
11.2014 - Current
Security Officer
United States Protective Service
11.2013 - 10.2014
Engraving Specialist
JL Cunningham Keepsakes
03.2012 - 03.2013
Pizza Delivery Driver
Toni's
03.2011 - 02.2012
High School Diploma -
Chaparral High School
Certified Water Treatment Operator, B License
Certified Water Distribution Technician, Level 3 License
Certified Collections Technician, Level 3 License
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