Nolan Dang
Portland,OR
Summary
Proven achiever with experience at Yoonique Tea, adept in enhancing customer satisfaction and exceeding sales targets through expert boba tea knowledge and exceptional interpersonal skills. Demonstrated adaptability in fast-paced environments, consistently maintaining cleanliness and organization. Skilled in cash handling and fostering positive customer relationships, contributing to significant sales growth. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Boba Barista
Yoonique Tea
10.2022 - Current
- Collaborated with team members to optimize workflow during peak hours for improved customer service.
- Maintained a clean and organized workspace, adhering to strict health and safety standards.
- Developed strong knowledge of menu offerings, enabling prompt and accurate order taking.
- Contributed to store cleanliness, carrying out routine cleaning tasks as part of daily responsibilities.
- Cleaned counters, machines, utensils, and seating areas daily.
- Demonstrated strong multitasking abilities by preparing multiple orders simultaneously without compromising quality.
- Controlled line and crowd with quick, efficient service.
- Assisted customers with dietary restrictions, suggesting suitable alternatives when necessary.
- Resolved customer complaints professionally, fostering positive relationships and maintaining brand reputation.
- Balanced cash register accurately at shift''s end, demonstrating responsibility and trustworthiness.
- Provided personalized recommendations based on customer preferences or allergies, enhancing the overall experience.
- Enhanced customer satisfaction by crafting high-quality boba beverages with precision and consistency.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Mastered various brewing techniques to ensure optimal tea flavor in every beverage served.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Exceeded sales targets consistently through upselling techniques and genuine product recommendations.
- Promoted limited-time offers and specials effectively, driving sales growth during promotional periods.
Amazon Ware House Associate
Amazon
05.2022 - 08.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Worked varied hours to meet seasonal and business needs.
Education
High School Diploma -
Franklin Highschool
Portland, OR06.2021
Skills
- Strong Work Ethic
- Cleanliness and Organization
- Adaptability in Fast-Paced Environments
- Continuous learning mindset
- Boba Tea Knowledge
- Interpersonal Skills Development
- Flexible schedule availability
- Positive Attitude Display
- Decision Making Aptitude
- Friendly and outgoing
- Cash handling proficiency
- Reliability and punctuality
Timeline
Boba Barista
Yoonique Tea
10.2022 - Current
Amazon Ware House Associate
Amazon
05.2022 - 08.2022
High School Diploma -
Franklin Highschool
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