Committed to providing exceptional customer service, accurate results, and memorable experiences. Looking for a challenging new role with a growing team where I can apply my expertise and extensive experience.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Dominos Pizza Inc.
10.2024 - Current
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Exceeded performance metrics consistently, earning recognition as a top performer within the team.
Responded to customer requests for products, services, and company information.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Car Washer
Alan's Car Wash and Londonderry Fast Lube
01.2020 - Current
Greeted customers and directed them to the car wash and detailing area
Pressure washed the exterior of the car, as well as the wheel wells and tires
Used scrapers, brushes, and cleaners to remove layered on dirt, mud, or debris
Interacted with customers face-to-face to understand their vehicle detailing needs and ensure customer satisfaction
Landscaper
Property Innovations
07.2024 - 08.2024
Assessed
Kept up with weeding and hedge work on job sites and on client property
Mulching, aerating, wedding, grubbing, and trimming and edging around walks, walls, and flower beds were all things I did for lawns
Was able to communicate
Removed overgrowth, debris, and hazards such as weeds from pathways