Summary
Overview
Work History
Skills
Certification
Timeline
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Nolan Grossman

Kailua-Kona,HI

Summary

Adept problem solver, seeking to transition into the IT field, eager to further expand my knowledge and experience. Proficient in analyzing complex issues and implementing innovative solutions, with a passion for technology and strong ability to adapt to new systems and environments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Private Club Server

Kukio Golf And Beach Club
Kailua-Kona, HI
08.2021 - Current
  • Provided members with an elevated dining experience through dinner events, wine mixers, and great service.
  • Expanded wine and food knowledge through tastings and readings to provide members with a more in-depth experience.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Communicate clearly with all departments of the club to take optimal care of the members.

Satellite Installation Technician

Dish Network Retailer(Blue Sky)
DesMoines, IA
07.2019 - 07.2020
  • Mounted and installed satellite dishes on homes with a clear connection. Aligned dishes to connect to Western or Eastern satellites.
  • Routed coaxial cable down through houses, attics, and crawlspaces to every room needing service.
  • Installed and programmed receiver boxes in each room that required service. (Wired and wireless receivers).
  • Performed quality check from main receiver to ensure a strong connection, even with bad weather.
  • Installed coaxial diplexers and triplexers to provide a strong connection to whole property

Skills

  • Easily adaptable to new situations
  • Very proficient in customer service positions
  • strong logical problem-solving
  • Well educated in a variety of computer troubleshooting techniques
  • Good understanding of front-end and back-end languages, such as Javascript and Python

Certification

  • Google IT Support Professional Certificate
  • Intro to generative AI Certification
  • Codecadamy intermediate Javascript & Python Certifications
  • Basic Swift Certificate
  • Wrote basic programs using React and Node.js
  • Back-End Software Developer course
  • Practiced creating basic APIs

Timeline

Private Club Server

Kukio Golf And Beach Club
08.2021 - Current

Satellite Installation Technician

Dish Network Retailer(Blue Sky)
07.2019 - 07.2020
Nolan Grossman