Nolan Hepley

Managed top accounts in the Midwest Territory both existing accounts and prospecting new accounts. Established strong relationships with these top accounts through training, consultation and occasional on-site visits. I worked with the Dealers and Sales Reps at these companies to help them maximize their ROI on their equipment by identifying issues to reduce downtime and expensive repairs. Realized a 35% revenue growth YOY in the first year of my new position.

Managed account in the East Territory that were doing $40k+ business with the company. Held routine meetings and training sessions to help the accounts maximize their ROI on their fluid analysis investments. This resulted in 11% growth in 2023 with growth occurring each year from 2019-2023, including the pandemic year of 2020.

Worked with existing customers by addressing technical concerns and troubleshooting equipment over the phone and performing Customer Service transactional duties.