Nolan Johnson
Lacey,Washington
Summary
A 21-year old university graduate with two years of experience in retail and sales. Has developed critical social and time management skills through work and educational experience.
Overview
3
3
years of professional experience
Work History
ClickList Clerk
Fred Meyer
10.2020 - 01.2022
- Worked with customers to resolve both questions and frustrations.
- Made sales and handled electronic payments through a Mobile Point of Sale (MPOS) device.
- Worked flexible hours under time pressures.
- Developed quality customer service skills through in-store interactions with customers.
- Pulled items from shelves based on number, size, color, quantity and quality requirements.
Seasonal Park Aide
Washington State Parks and Recreation
04.2022 - 09.2022
- Operated lawn maintenance equipment.
- Performed daily janitorial duties.
- Resolved visitor questions and concerns.
- Answered phone calls to resolve visitor questions/concerns.
- Conducted sales and recommended products to meet guest needs.
Grocery Store Clerk
Quality Food Center - QFC
03.2023 - Current
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Pleasantly greeted customers and provided prompt and courteous service.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
Person in Charge
Quality Food Center - QFC
06.2023 - Current
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Worked with management team to implement proper division of responsibilities.
- Maintained compliance with company policies, objectives, and communication goals.
Education
High School Diploma -
Olympia High School
Olympia, WA06.2020
No Degree Received (Transferred Credits) - General Studies
South Puget Sound Community College
Olympia, WashingtonBachelor of Arts - History W/ Focus in Military History
Southern New Hampshire University
Manchester, NH12.2020
Skills
- Time Management
- Hour Flexibility
- MS Office
- Intermediate Computer Skills
- Cash Handling
- Managing Multiple Priorities
Timeline
Person in Charge
Quality Food Center - QFC
06.2023 - Current
Grocery Store Clerk
Quality Food Center - QFC
03.2023 - Current
Seasonal Park Aide
Washington State Parks and Recreation
04.2022 - 09.2022
ClickList Clerk
Fred Meyer
10.2020 - 01.2022
High School Diploma -
Olympia High School
No Degree Received (Transferred Credits) - General Studies
South Puget Sound Community College
Bachelor of Arts - History W/ Focus in Military History
Southern New Hampshire University
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