Summary
Work History
Education
Skills
Timeline
Generic

Nolan Kirk

Monroe,MI

Summary

With a proven track record at Kroger and the United States Marine Corps, I excel in teamwork and effective communication, enhancing customer satisfaction and operational efficiency. My expertise in data management and a strong work ethic have contributed to significant achievements, including a near-perfect inspection score, showcasing my ability to deliver exceptional results under pressure.

Work History

Courtesy Clerk

Kroger
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
  • Assisted customers with large purchases by carrying items to vehicles.
  • Returned unwanted items to correct store locations and restocked shelves.
  • Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.
  • Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
  • Collaborated with team members to maintain a well-organized and efficient work area.

Stocker

Kroger
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Maintained effective team member communication.
  • Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.

Maintenance Administrator

United States Marine Corps
  • Kept detailed records of conducted aircraft maintenance.
  • Collaborated with team to reconcile log books.
  • Conducted comprehensive reviews of aircraft log books to validate new aircraft acquisitions.
  • Worked closely with unit members to address pilot requirements.

CTPL

United States Marine Corps
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Managed maintenance and upkeep of over 25 laptops.
  • Achieved a near perfect score of 99.99 on the program during the last unit inspection.

Housing Manager

United States Marine Corps
  • Improved tenant satisfaction by addressing concerns promptly and implementing effective solutions.
  • Trained new staff members on policies and procedures, ensuring consistency in service delivery across the team.
  • Negotiated contracts with vendors, securing favorable terms while maintaining quality service provision.
  • Facilitated conflict resolution between tenants, promoting a positive living environment for all residents.
  • Updated record-keeping systems for improved organization and accessibility of important information.
  • Coordinated move-in/move-out processes efficiently while minimizing vacancy periods.
  • Conducted regular property inspections to ensure compliance with safety regulations and housing standards.
  • Enhanced property appearance by coordinating regular maintenance, repairs, and landscaping updates.

Camping Associate

Cabela's
  • Maintained safe working conditions by following proper care guidelines for handling heavy equipment.
  • Promoted club membership, Type promotions and in-store pick-up for customer convenience.
  • Streamlined inventory management for better product availability and ease of access to customers.
  • Enhanced customer satisfaction by providing knowledgeable guidance on camping gear and equipment selection.
  • Made product recommendations based off analysis.
  • Contributed positively towards teamwork culture within the department leading increased camaraderie among coworkers.

Field Service Technician

Spectrum
  • Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
  • Operated hand tools and power equipment according to company safety procedures.
  • Established positive customer relationships by providing punctual, cost-effective solutions.
  • Followed safety procedures to avoid injuries in field.
  • Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.
  • Strengthened relationships with customers by understanding their needs and delivering tailored solutions that exceeded expectations.
  • Facilitated smooth installations, ensuring proper setup and configuration of new equipment at customer sites.

Education

Bedford Highschool
Temperance, MI
2018

Skills

  • Positive attitude
  • Strong work ethic
  • Customer service
  • Outgoing and friendly
  • Teamwork and collaboration
  • Customer assistance
  • Patience and tolerance
  • Safety awareness
  • Effective communication
  • Professional appearance
  • Money handling
  • Problem resolution
  • Cross-functional skills
  • QA
  • Work prioritization
  • Policies and procedures adherence
  • Calm under pressure
  • Recordkeeping strengths
  • Data management

Timeline

Courtesy Clerk

Kroger

Stocker

Kroger

Maintenance Administrator

United States Marine Corps

CTPL

United States Marine Corps

Housing Manager

United States Marine Corps

Camping Associate

Cabela's

Field Service Technician

Spectrum

Bedford Highschool
Nolan Kirk