Summary
Overview
Work History
Education
Skills
Websites
References
Timeline
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Nolan Lehman

Allendale,Michigan

Summary

Seasonal Worker with 3 years of customer service experience known for high productivity and efficient task completion. Has great time management, adaptive problem-solving, and customer service excellence. Excel at communication, teamwork, and resilience, ensuring seamless operations during peak season.

Overview

2
2
years of professional experience

Work History

Seasonal Worker

Kent County Parks
Walker, MI
06.2024 - Current
  • Assisted customers with product selection and purchase decisions.
  • Organized merchandise displays on the sales floor.
  • Greeted customers and answered inquiries.
  • Operated a cash register to process customer payments.
  • Stocked shelves with incoming inventory items.
  • Maintained accurate records of all transactions in database system.
  • Provided excellent customer service at all times.
  • Cleaned, organized, and maintained backroom storage areas.

Manager

Little Caesars Pizza
Allendale, Michigan
09.2023 - 06.2024
  • Coached, mentored and trained team members in order to improve their job performance.
  • Established processes to ensure efficient workflow throughout the organization.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Provided leadership during times of organizational change or crisis situations.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Crew Member

Little Caesars Pizza
Allendale, Michigan
06.2022 - 09.2023
  • Educated customers on menu items, product ingredients and nutritional values.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Restocked kitchen supplies including food products and utensils.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Assisted in the preparation of food items.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Provided excellent customer service to maintain a positive atmosphere for guests.

Education

Bachelor of Science - Biochemistry

University of Michigan
Ann Arbor, MI
05-2028

High School Diploma -

Allendale High School
Allendale, MI
05-2024

Skills

Communication Skills

Problem Solving

Customer Service

Punctuality

Active Listening

Flexibility

Collaboration

Adaptability

Leadership

Data Analysis

Critical Thinking

Time Management

Emotional Intelligence

Team Building

References

References available upon request.

Timeline

Seasonal Worker

Kent County Parks
06.2024 - Current

Manager

Little Caesars Pizza
09.2023 - 06.2024

Crew Member

Little Caesars Pizza
06.2022 - 09.2023

Bachelor of Science - Biochemistry

University of Michigan

High School Diploma -

Allendale High School
Nolan Lehman