Nolan Lehman
Allendale,Michigan
Summary
Seasonal Worker with 3 years of customer service experience known for high productivity and efficient task completion. Has great time management, adaptive problem-solving, and customer service excellence. Excels at communication, teamwork, and resilience, ensuring seamless operations during peak season.
Overview
3
3
years of professional experience
Work History
Seasonal Worker
Kent County Parks
06.2024 - Current
- Assisted customers with product selection and purchase decisions.
- Organized merchandise displays on the sales floor.
- Greeted customers and answered inquiries.
- Operated a cash register to process customer payments.
- Stocked shelves with incoming inventory items.
- Maintained accurate records of all transactions in database system.
- Provided excellent customer service at all times.
- Cleaned, organized, and maintained backroom storage areas.
Manager
Little Caesars Pizza
09.2023 - 06.2024
- Coached, mentored and trained team members in order to improve their job performance.
- Established processes to ensure efficient workflow throughout the organization.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Provided leadership during times of organizational change or crisis situations.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Crew Member
Little Caesars Pizza
06.2022 - 09.2023
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Assisted in the preparation of food items.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Provided excellent customer service to maintain a positive atmosphere for guests.
Education
Bachelor of Science - Chemical Engineering
University of Michigan
Ann Arbor, MI05-2028
High School Diploma -
Allendale High School
05-2024
Skills
- Communication Skills
- Problem Solving
- Customer Service
- Punctuality
- Active Listening
- Flexibility
- Collaboration
- Adaptability
- Leadership
- Data Analysis
- Critical Thinking
- Time Management
- Emotional Intelligence
- Team Building
References
References available upon request.
Timeline
Seasonal Worker
Kent County Parks
06.2024 - Current
Manager
Little Caesars Pizza
09.2023 - 06.2024
Crew Member
Little Caesars Pizza
06.2022 - 09.2023
High School Diploma -
Allendale High School
Bachelor of Science - Chemical Engineering
University of Michigan
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