
Warehouse and operations professional with more than 10 years of distribution experience, including nearly seven years of frontline leadership at L'Oréal USA and current hands-on operations experience with Penske Logistics. Experienced in leading teams of 25–60 associates, coordinating material flow, monitoring productivity, coaching performance, resolving inventory and system issues, and reinforcing safe work practices. Skilled in process improvement, root cause analysis, SAP-integrated warehouse systems, KNAPP WCS, LMS, Microsoft Office, inventory control, receiving, trailer unloading, and powered industrial truck operations. Currently pursuing a Bachelor of Science in Computer Science at Southern New Hampshire University.
• Perform clamp-truck putaway and picking in a high-volume logistics operation while maintaining productivity, inventory accuracy, and safe material-handling standards.
• Cross-trained across long-forklift picking, receiving, trailer unloading, putaway, and picking operations, providing flexibility based on workload and business needs.
• Unload and process inbound trailers while safely staging and moving product in accordance with dock, equipment, and pedestrian safety procedures.
• Recognized by management for strong performance during initial months of employment and willingness to take on additional operational responsibilities.
• Serve on the site's Safety and Engagement Committee, contributing to safety awareness, associate engagement, and continuous-improvement efforts.
• Supervised 25–60 associates in a high-volume automated distribution environment, coordinating labor, material flow, productivity, safety, and inventory priorities to meet daily operational goals.
• Led daily kickoff meetings, reviewed prior-day performance, established hourly and daily productivity targets, and coached associates on performance, safety, and accountability.
• Managed labor performance, inventory movement, production reporting, and negative-stock reconciliation using SAP-integrated KNAPP WCS and LMS, while investigating inventory and operational exceptions to support accuracy and workflow.
• Managed staffing rosters, production reports, and inventory exception reporting in Microsoft Excel, coordinating cross-functionally with Quality, Inventory, Safety, and Operations to resolve issues and support process improvement.
• Reinforced safety and employee development through daily coaching and Safety Committee participation; earned annual Above Meets Safety ratings, was selected for Crucial Conversations leadership training at L'Oréal's North American Corporate Office in Newark, NJ (2022), and earned the 2018 SMART Champion recognition.