Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Nolan Nelson

Nolan Nelson

Omaha,NE

Summary

Dedicated and proactive professional with experience in project management, team building, and operational optimization. Proven track record of enhancing team performance and streamlining workflows. Demonstrated reliability and adaptability with a strong eagerness to acquire new skills and contribute to organizational success. Committed to leveraging expertise to drive positive results in a dynamic environment.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Regional Manager

Zen Coffee Co
01.2023 - Current
  • Supervised staff to optimize brand expansion initiatives and productivity.
  • Established and maintained operational standards across all 4 locations.
  • Assisted in event coordinating and served as project manager for store expansions and coffee cart rentals.
  • Identified and communicated customer needs to supply chain capacity and quality teams.

Intern

Barista's Daily Grind
08.2022 - 01.2023
  • Shadow employee overseeing inventory and distribution task for Barista's, after understanding process of supply chain management, oversaw inventory.
  • Work alongside supervisor to introduce alcohol into Barista's menu by using marketing functions
  • Created cost of goods analysis for inventory used during 2021 fiscal year
  • Conducted interviews, and trained new employees
  • Co-wrote a published article about retaining employees and lowering high employee turnover.

Sales Associate

Cup of Coa
01.2018 - 12.2022
  • Solved customer challenges by offering relevant products and services.
  • Provide product information while asking probing questions, and simultaneously listening.
  • Create booths at trade shows and other conventions, while representing Cup of Coa to potential clients.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Barista

Barista's Daily Grind
10.2017 - 08.2022
  • Address different customers every day and accommodate to their needs.
  • Deliver friendly and professional customer service to customers.
  • Develop loyal clientele through customer satisfaction.
  • Oversee and manage off site kiosk events around Midwest area.
  • Resolved customer complaints while reenforcing retention marketing.

Valet

Towne Park
  • Prioritize and juggle dozens of concurrent responsibilities.
  • Park and retrieve cars safely for guests in a timely manner.
  • Ensure that parked cars are locked and that keys are stored safely or returned to owner.
  • Strong stamina for high efficiency task while remaining vibrant and friendly.
  • Built positive customer rapport for courteous, friendly and professional service

Education

Bachelor of Science - Business Administration And Management

University of Nebraska At Kearney
Kearney, NE
12.2022

Skills

    • Problem-Solving
    • Multitasking and Organization
    • Attention to Detail
    • Project Management
      • Teamwork
      • Communication
      • Customer Service

Certification

  • Excel
  • Word
  • CPR
  • Red Cross First Aid

Timeline

Regional Manager

Zen Coffee Co
01.2023 - Current

Intern

Barista's Daily Grind
08.2022 - 01.2023

Sales Associate

Cup of Coa
01.2018 - 12.2022

Barista

Barista's Daily Grind
10.2017 - 08.2022

Valet

Towne Park

Bachelor of Science - Business Administration And Management

University of Nebraska At Kearney

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Nolan Nelson