Nolan O'Hara

General service technician. In charge of changing oil, tires, test driving and diagnosing noises and suspension problems. Testing and taking apart brake systems as well as cleaning and keeping the shop organized and up to regulations.

• Customer service leads are the front end managers when the heads of the front end department aren't in the store. You're in charge of making sure the cashiers are all set on a register with a schedule. You needed to make sure there were no long lines or customer problems with items as well as Need to ensure that everyone gets their lunches and 15 min breaks. Do cash pickups to ensure a safe amount of money is in each register drawer. Basically make sure the front end of the store was running smoothly.