Nolan Riggins
Concord,GA
Summary
Experienced employee with diverse experience in many fields. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Customer Service Associate
Home Depot
Thomaston, GA
03.2025 - Current
- Provided tailored product recommendations by assessing customer needs.
- Developed strong client relationships through consistent communication and follow-ups.
- Managed multiple tasks effectively while ensuring accuracy and attention to detail.
- Resolved customer inquiries promptly, enhancing overall service experience.
- Demonstrated active listening skills when addressing customer questions and complaints.
- Maintained up-to-date knowledge of current sales promotions and new product offerings.
- Assisted customers with returns, exchanges, refunds, and related transactions efficiently.
- Conducted post-purchase follow-ups to ensure customer satisfaction.
Swamper
LineVac
Tucker, GA
09.2024 - 10.2024
- Adhered to safety regulations for hydrovac equipment operation on job sites.
- Collaborated with crew members to optimize resource use and minimize delays.
- Followed company policies for operating procedures of hydrovac units.
- Performed routine maintenance, including oil changes, lubrication, and fluid checks.
- Assisted with minor repairs such as hose and fitting replacements.
- Operated hydrovac truck safely during excavation of utility lines.
- Responded to emergency calls for water line breaks requiring immediate action.
- Maintained cleanliness of work area by properly disposing of debris.
Traffic Director
Atlanta Traffic Safety
Smyrna, GA
08.2024 - 09.2024
- Directed traffic away from hazardous areas using signs and hand signals.
- Monitored compliance with speed limits, parking restrictions, and vehicle operation regulations.
- Assisted emergency responders during incidents involving motor vehicle collisions or emergencies.
- Operated two-way radios to communicate changes in traffic patterns or potential hazards.
- Tracked work hours for payroll and reported overtime promptly.
- Assisted in setting up cones, barricades, and other traffic control devices.
- Coordinated with utility crews to minimize service disruptions during maintenance operations.
Lining Helper
Mr. Rooter of the Twin Cities
Fridley, MN
05.2024 - 08.2024
- Utilized measuring devices, including rulers and tape measures, for precise measurements of materials needed.
- Reviewed customer orders to provide accurate project time estimates.
- Adhered to safety protocols while operating heavy machinery and handling hazardous materials.
- Diagnosed drainage issues by conducting tests on sewage systems.
- Constructed trenches for new pipelines, ensuring compliance with safety guidelines during backfilling.
- Installed and repaired sewer lines using hand tools, power tools, and heavy machinery.
- Certified in LightRay Lining Equipment.
Assistant Leading Petty Officer
US Navy Naval Base Point Loma
San Diego , CA
11.2022 - 05.2024
- Monitored the performance of Sailors and provided feedback when necessary.
- Coordinated and executed 4 flawless Religious Ministry Resilience Fairs for Sailors and Submariners aboard Naval Base Point Loma with over 600 served
- Planned 4 Self Care Day Trips and 4 Self Care Day Retreats to local spots in the San Diego Area for students and Staff attending the grueling Surface Combat Systems Training Command.
- Created an online template for data collection and data viewing for the Department of the Navy Mandated Religious Needs Assessment for two major commands with over 300 responses.
- Maintained a historical building as the building manager while submitting 85 work order requests ranging from electrical issues to termites.
Religious Program Manager
US Navy USS Anchorage LPD-23
San Diego, CA
02.2021 - 11.2022
- Analyzed data collected during the course of the program operations and reported results accordingly.
- Lead a team of 5 Sailors and 3 Officers as the Visit-Board-Search-Seizure Team Leading Petty Officer and Sweep Team Lead
- Coordinated and lead Command Indoctrination for 200 Sailors and 31 Marines to familiarize them with the USS Anchorage Policies
- Work Center Supervisor for 2 major work centers under the Maintenance and Material Management program
- Drafted reports for senior management highlighting key milestones achieved throughout the ship's lifecycle.
Religious Program Specialist
US Navy
Yokosuka, Japan
01.2018 - 01.2021
- Facilitated retreats or workshops on spiritual growth or development.
- Performed administrative duties related to the organization of worship services.
- Managed a budget of $1.1 Million to be divided up between 7 different locations in the 7th Fleet Area of Responsibility
- Spearheaded the Religious Ministry Team Summit in 2018, collaborating with the 7th Fleet Lead Chaplain and Lead Religious Program Specialist to bring together 17 different Religious Ministry Teams from the USMC, Fleet, and Shore Facilities.
Floor Manager
Freshway Market
Zebulon, GA
08.2016 - 06.2017
- Monitored inventory levels of cleaning supplies to ensure adequate supply at all times.
- Operated power scrubbers for deep-cleaning tile grout lines in bathrooms or kitchens.
- Operated motorized equipment such as forklifts, pallet jacks or order pickers as required.
- Received and processed incoming shipments of merchandise.
- Provided customer service by answering questions about product location, price and availability.
- Removed outdated products from shelves in accordance with company policy.
Waiter
Black Bird Cafe
Woodbury, GA
05.2015 - 08.2016
- Provided prompt and efficient service by delivering food and beverages to tables.
- Assisted cooks by prepping ingredients for meals prior to service times.
- Informed customers of daily specials in an engaging manner.
- Checked with customers to ensure that they were enjoying their meals.
- Took orders from patrons accurately and efficiently.
Education
Some College (No Degree) -
Southern Crescent Technical College
Griffin, GASkills
- Project Management
- Organizational Skills
- Problem-solving abilities
- Attention to Detail
- Professionalism
- Interpersonal Skills
- Analytical Skills
- Adaptability
Timeline
Customer Service Associate
Home Depot
03.2025 - Current
Swamper
LineVac
09.2024 - 10.2024
Traffic Director
Atlanta Traffic Safety
08.2024 - 09.2024
Lining Helper
Mr. Rooter of the Twin Cities
05.2024 - 08.2024
Assistant Leading Petty Officer
US Navy Naval Base Point Loma
11.2022 - 05.2024
Religious Program Manager
US Navy USS Anchorage LPD-23
02.2021 - 11.2022
Religious Program Specialist
US Navy
01.2018 - 01.2021
Floor Manager
Freshway Market
08.2016 - 06.2017
Waiter
Black Bird Cafe
05.2015 - 08.2016
Some College (No Degree) -
Southern Crescent Technical College
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