Nolan Smith
Lockport,NY
Summary
Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures.
Overview
2
2
years of professional experience
Work History
IT Technician Internship
Reid Petroleum
07.2023 - Current
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Managed inventory of hardware and software assets, ensuring proper allocation and maintenance throughout their lifecycle.
Sales Associate
Crosby’s Convenience Store
08.2022 - 06.2023
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Bachelor of Science - Cybersecurity Major
SUNY Brockport
Brockport, NY05.2027
High School Diploma -
Cardinal O’Hara High School
Tonawanda, NY05.2023
Skills
- JavaScript
- Desktop Technical Support
- Hardware Installation
- Technical Support
- Low Voltage Wiring
- Audio and Video Systems
- Video Surveillance
- Excel spreadsheets
- HTML
Timeline
IT Technician Internship
Reid Petroleum
07.2023 - Current
Sales Associate
Crosby’s Convenience Store
08.2022 - 06.2023
Bachelor of Science - Cybersecurity Major
SUNY Brockport
High School Diploma -
Cardinal O’Hara High School
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