Nolan Smith
Everett,WA
Summary
Accomplished Labor Relations professional with expertise in contract administration, collective bargaining, and employee relations. Skilled in fostering positive union relationships, interpreting and enforcing labor contracts, and managing grievance processes from initial discussions to arbitration. Proficient in resolving labor disputes and advising senior leadership on labor regulations and employee engagement strategies within complex organizational settings.
Overview
11
11
years of professional experience
Work History
Senior Labor Relations Specialist
Boeing
06.2018 - Current
- Lead labor relations initiatives to ensure compliance, support employee engagement, and build positive union partnerships
- My responsibilities include managing labor contracts, interpreting and advising on labor relations policies and previously negotiated agreements, as well as overseeing the grievance process from initial handling through arbitration
- I provide support during collective bargaining, offer guidance in policy development, and ensure all employees adhere to labor laws and contractual standards
- I conduct training for managers and HR on labor relations best practices, coordinate closely with Legal on union-related matters, and advise leadership on labor regulations and dispute resolution strategies to mitigate company risk
Human Resources Business Partner
Boeing
10.2015 - 05.2018
- Provided comprehensive HR support to a 400+ employee manufacturing workforce, including union-represented and salaried staff, managers, and executives
- Led HR investigations, advising managers on corrective actions, and supported succession planning, performance improvement, and engagement initiatives
- Partnered with executive leadership on an Attendance Management Affordability program, reducing absenteeism and boosting productivity among hourly employees
- Directed organizational Salary Assessment review impacting 200+ managers and conducted staffing exercises focused on re-deployment, placement, and hiring
- Ensured compliance with company policies and Collective Bargaining Agreements, consulting with Legal and Employee Relations on employment law matters as needed
Attendance Management Specialist
Boeing
03.2014 - 10.2015
- Devised and implemented processes and procedures to mitigate labor loss at Boeing
- Trained management across all levels on attendance responsibilities and requirements
- Provided comprehensive support for employee corrective actions, including terminations related to attendance violations, ensuring adherence to company policies and procedures
Client Service Specialist
Compass Group @ Microsoft
06.2013 - 01.2014
- Scheduled interpretation services for all deaf and hard of hearing Microsoft employees within Puget Sound
- Coordinated and approved all billing with interpreters and other clients, processed purchase orders and invoices
Education
Bachelor of Arts - Sociology
University of Washington
Seattle, WA12-2010
Skills
- Contract Administration
- Collective Bargaining
- Compliance
- Conflict Resolution
- Project Management
- Employee Engagement
Timeline
Senior Labor Relations Specialist
Boeing
06.2018 - Current
Human Resources Business Partner
Boeing
10.2015 - 05.2018
Attendance Management Specialist
Boeing
03.2014 - 10.2015
Client Service Specialist
Compass Group @ Microsoft
06.2013 - 01.2014
Bachelor of Arts - Sociology
University of Washington
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