Nolan Waits

• Installed and repaired plumbing systems throughout zoo facilities.
• Conducted routine maintenance on water supply and drainage systems.
• Collaborated with team members to troubleshoot plumbing issues effectively.
• Ensured compliance with safety regulations during all plumbing operations.
• Trained new staff on proper plumbing techniques and safety protocols.
• Assisted in the development of preventative maintenance schedules for plumbing equipment.
• Led projects to upgrade aging plumbing infrastructure within zoo premises.
• Maintained a safe working environment by adhering to OSHA regulations and following industry best practices.
• Mentored apprentice plumbers in proper techniques, safety protocols, and industry standards for quality workmanship.
• Installed valves, hangers, supports, and flanges inside piping systems.
• Selected type and size of piping required for each project.
• Filled pipe systems with water and air to determine location of leaks.
• Solved complex plumbing problems by leveraging extensive knowledge of tools, equipment, materials, and techniques used in the trade.
• Reduced project costs by accurately estimating materials and labor required for plumbing installations and repairs.
• Collaborated with contractors, architects, and engineers to ensure seamless integration of plumbing systems in new construction projects.
• Measured, threaded, and cut materials to correct angles.
• Delivered outstanding customer service by explaining complex technical terms in layman''s language while addressing client concerns and queries.
• Minimized water damage during emergencies with rapid diagnosis and repair of leaks or burst pipes.
• Interpreted blueprints to determine locations, quantities, and sizes of materials required.
• Independently worked on projects, while offering process coordination and cooperation with other teams.
• Contributed to team success in completing large-scale projects within tight deadlines without compromising quality standards.
• Optimized system efficiency through regular maintenance of water heaters, sump pumps, septic tanks, drain cleaning equipment among other devices involved in the plumbing process.
• Inspected sewers and piping systems to assess quality and condition.
• Offered guidance and training to junior team members.

Sub

• Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
• Installed new piping systems in various types of buildings following local building codes and regulations.
• Enhanced customer satisfaction by promptly addressing and resolving plumbing issues.
• Inspected sewers and piping systems to assess quality and condition.
• Delivered exceptional customer service by addressing inquiries promptly and professionally.
• Oversaw business operations, insurance, stock, customer relations.

• Adhered to established policies and standards to safely complete projects.
• Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
• Optimized workflow for enhanced productivity by streamlining processes and providing technical guidance to team members.
• Improved equipment efficiency by conducting regular maintenance and implementing upgrades.
• Stocked van daily and kept inventory
• Learned and implemented a strong sales procedure that was heavily customer service based.

• Installed and repaired residential plumbing systems, ensuring compliance with local codes.
• Maintained a clean and safe working environment by adhering to proper safety protocols and disposing of waste materials responsibly.
• Enhanced customer satisfaction by providing timely and efficient service for emergency repairs.
• Improved residential plumbing systems by diagnosing and repairing various types of issues, including leaks, clogs, and faulty fixtures.
• Assessed client needs and recommended appropriate solutions, ensuring optimal functionality of their plumbing systems.
• Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.

• Learned to utilize hand tools and power equipment for pipe fitting tasks.
• Assisted in installation and repair of plumbing systems in residential settings.
• Followed safety protocols to ensure compliance on job sites.
• Maintained cleanliness and organization of work areas and tools.
• Observed experienced plumbers to gain insights into industry best practices.
• Used pipe wrenches, saws and drills safely to execute basic and complex plumbing tasks.
• Tested for leaks in new and repaired systems to verify functional and safe working condition.
• Prepared budgets and estimated costs for potential work on piping systems.