Nolan Withrow
Farmersville,TX
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
2
2
years of professional experience
Work History
Store Manager
Tractor Supply Company
09.2022 - Current
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Approved regular payroll submissions for employees.
- Coached sales associates on product knowledge by using wide variety of training tools.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
Assistant
Tractor Supply Company
01.2022 - 09.2022
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
Team Leader
Tractor Supply Company
05.2020 - 01.2021
- Mentored and guided employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Education
No Degree - Emergency Management
Arkansas Tech University
Russellville, ARAssociate of Arts - Science Education
Hill College
Hillsboro, TX05.2018
Skills
- Focus and Follow-Through
- Microsoft Office
- Performance Monitoring and Evaluation
- Time Management
- Records Organization and Management
- Inventory Management
- Policy Development and Enforcement
- Staff Supervision
- Store Merchandising
- Employee Training
- Sales Strategies
Timeline
Store Manager
Tractor Supply Company
09.2022 - Current
Assistant
Tractor Supply Company
01.2022 - 09.2022
Team Leader
Tractor Supply Company
05.2020 - 01.2021
No Degree - Emergency Management
Arkansas Tech University
Associate of Arts - Science Education
Hill College